'Cross train' diaporamas de présentation

Business Continuity Program Review

Business Continuity Program Review. Business Continuity A Time-Line Perspective. Disruption Occurs. Business As Usual. Normal Operations. EOC Activated. Emergency Response. Today Tomorrow. Planning Stage. Recovery Stage. Critical Time Period. Aligning BCP With University Goals.

480 views • 29 slides

EXECUTIVE DIRECTORS ONLY SESSION

433 views • 28 slides

CHAPTER 15

CHAPTER 15. Designing & Managing Services. NOTION OF A PRODUCT. What is a product? A product is that which is offered to the market (consumer) to meet an identified need. Products can be classified as: Goods (tangibles) Services (intangibles). OTHER WAYS OF CLASSIFYING PRODUCTS.

411 views • 17 slides

ORGANIZATIONAL SUMMARY

ORGANIZATIONAL SUMMARY. Customer Support and Quality of Service Assurance Carol Craig. Core Goals. Efficiency Meet quality assurance standards and metrics Enhance ease of doing business Enhance technical skills Customer Experience Enhance quality of service Increase customer satisfaction

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Being Brave

Being Brave. Notes on Requirement Driven Development and the Agile Space. What do we mean by being brave. Being prepared to ring the changes within the code base without the need for explicit permission

277 views • 6 slides

Being Brave

Being Brave. Notes on Requirement Driven Development and the Agile Space. What do we mean by being brave. Being prepared to ring the changes within the code base without the need for explicit permission

334 views • 6 slides