'Customer centric culture' diaporamas de présentation

GE Capital Solutions

670 views • 43 slides

S ales and Service T ransformation Leads to E xceptional P erformance

STEP Up!. S ales and Service T ransformation Leads to E xceptional P erformance. Why STEP Up!?. STEP Up! is what we need to Improve on 2008 Performance Consistent approach to achieving exceptional performance with identified best practices

361 views • 23 slides

CUSTOMER RELATIONSHIP MANAGEMENT

Manajemen Hubungan Pelanggan. CUSTOMER RELATIONSHIP MANAGEMENT. CONCEPTS & TOOLS FRANCIS BUTTLE Edin S. Djatikusuma edin@dosen.stmik-mdp.net. Chapter 2. Content. Introduction CRM.

1.43k views • 13 slides

CUSTOMER RELATIONSHIP MANAGEMENT

Manajemen Hubungan Pelanggan. CUSTOMER RELATIONSHIP MANAGEMENT. CONCEPTS & TOOLS FRANCIS BUTTLE Edin S. Djatikusuma edin@dosen.stmik-mdp.net. Chapter 2. Content. Introduction CRM.

281 views • 13 slides

Top 4 Ways To Build Customer Centric Culture At Call Center

Call Centers are the platform that allows the communication between the agents and the customers more expressive. The arrogance and the performance of the agent decides whether your call center is offering customer centric service or not.

140 views • 8 slides

Impact of Good Services for American Airlines Customers

Take advantage of American Airlines Flights customer service and engagement platform, by making booking your flight tickets today, destinations, travel packages you can visit American Airlines. https://www.americanairlines-reservations.com/blog/2019/07/10/impact-of-good-services-for-american-airlines-customers/

63 views • 6 slides

What are the Hallmarks of successful Omni-channel marketing

168 views • 5 slides

Omnichannel Marketing Metrics and Methods

Customers of today are much more aware of products, brand conscious, price wary than ever before. With a smartphone handy to collect product and pricing information from various sources as one shops and on the go checkout without waiting in queues are the typical characteristics of today. More visit www.questudio.com

175 views • 3 slides