'Customer evaluation' diaporamas de présentation

Learning Objectives

Learning Objectives. How does the marketing of services differ from the marketing of products? Why is it important that service marketers know what customers expect? What can firms do to help employees provide better service? What should firms do when a service fails?. Enterprise Rent-A-Car.

514 views • 42 slides

CS487 Software Engineering Omar Aldawud aldaoma@iit.edu

580 views • 38 slides

Downtown Salem Retail Plan Presentation to Salem Redevelopment Authority May 9, 2007

Downtown Salem Retail Plan Presentation to Salem Redevelopment Authority May 9, 2007 Karl Seidman Consulting Services ConsultEcon, Inc. Study Goals Understand downtown markets: Residents, visitors, workers, students Analyze downtown business mix: Strengths, clusters and gaps

691 views • 26 slides

Web Engineering

542 views • 17 slides