'Customer interactions' diaporamas de présentation

Customer Measurement in ORS

Customer Measurement in ORS. Performance Management Conference Amy Culbertson, M.S. Office of Quality Management 31 October 2001. Overview. Customer Relationship Management The 10 Steps Conclusion. Customer Relationship Management (CRM). Customer measurement a piece of CRM

1.13k views • 74 slides

Customer Measurement in ORS

Customer Measurement in ORS. Performance Management Conference Amy Culbertson, M.S. Office of Quality Management 31 October 2001. Overview. Customer Relationship Management The 10 Steps Conclusion. Customer Relationship Management (CRM). Customer measurement a piece of CRM

1.06k views • 74 slides

eBusiness

eBusiness. The Software Production View Project Summary. Objectives. Acquire experience with the activities of the first phases of the SDLC Problem analysis Identification of the solution space and evaluation of alternatives Modeling and specification Prototyping Technology evaluation

393 views • 29 slides

Value Proposition for Contact Center April 2008

479 views • 24 slides

334 views • 18 slides

Multi Channel Retailing

Multi Channel Retailing. Sandana Kichenane Microsoft EMEA EMEA RETAIL INDUSTRY MANAGER sandanak@microsoft.com. Agenda. Multi-channel Retail business challenges Where is the market going? Microsoft MCR proposal Proof by References OTTO Call to actions.

381 views • 17 slides

Welcome to

331 views • 16 slides

Customer Relationship Management ( CRM ) System Concepts

360 views • 16 slides

Customer Relationship Management ( CRM ) System Concepts

291 views • 16 slides

Connecting People to Business

292 views • 14 slides

Making Better Decisions

Making Better Decisions. By Frank Csanadi Jr. Overview. Topic: Educational exercise to train participants that include: Key elements Proper techniques to Good decision-making for customers Working together

296 views • 13 slides

My Journey to Sands Chevrolet

My Journey to Sands Chevrolet. Bradley Carpenter. My Young POV. While in high school I got the unique opportunity to watch the birth and death of my fathers 5 million dollar company. Eclipse Packaging and Printing has given me an opportunity to see what it really takes to be successful.

167 views • 10 slides

7 Signs You Need BI - Manufacturers

A new and insightful guide by Sales-i highlighting the main 7 reasons why your company needs business intelligence, especially for those within the manufacturing industry. Read on for everything you need to know. http://www.sales-i.com

286 views • 9 slides

LotusLive by IBM

LotusLive by IBM. What is Lotus Live?. A suite of business networking and collaboration of cloud-based services

140 views • 7 slides

Sales Automation, Sales CRM Software

The sales force automation software implementation involves re-engineering the business processes in all aspects which touch the customer. The very nature of sales force automation system is so often based on change. For more info visit at : http://www.salezshark.com

225 views • 6 slides

Online Complaints Management System

Visit our site http://freshdesk.com/customer-engagement/customer-complaint-management for more information on Online Complaints Management System.Complaint management software is utilized to take care of and investigate the resolution of consumer complaints in compliance with FDA standards. It is used to record all grievances which are stated by customers or consumers to check out the troubles, and keep records of these complaints.

649 views • 4 slides

Customer Experience enhancement

279 views • 4 slides

Customer experience consultant australia

79 views • 4 slides

Overstock.com : StrongStart Implementation

Overstock.com : StrongStart Implementation. July. Project launched Migration plan Integration plan. Deal Signed. August. Challenges Hitting a small window with a big solution Must be live and ready before the holiday shutdown (< 3 months)

222 views • 1 slides

Oriental Trading Company: StrongStart Implementation

Oriental Trading Company: StrongStart Implementation. Challenges Convert to best-of-breed self service ESP Go live at beginning of year (3 months) Integration with existing Unica system Leverage automation, testing & optimization capabilities

159 views • 1 slides