'Customer service industry' diaporamas de présentation

PrestaShop Tawk.to - Multilingual Live Chat Support.ppt

BUY USEFUL PRESTASHOP ADDONS FOR ONLINE STORES FROM MARKETPLACE. https://addons.prestashop.com/en/2_community-developer?contributor=301729

209 views • 15 slides

Engaging Patients Through Coaching

Engaging Patients Through Coaching. Robyn Fulkerson, MBA Robyn.fulkerson@sykes.com @ rfulkerson. Who is Sykes Assistance? . Health/Coaching Service Area. SAS Clinical Contact Centre Site. Established in 1955 Division of SYKES Enterprises , US NASDAQ:SYKE 900 Canadian employees

219 views • 11 slides

What is Visual IVRs?

Visual IVRs can be described as the described as a new edge-cutting technology that has taken customer support to another level. When a person interacts with the Visual interactive voice response system, the Smartphone technology allows them to gain access to the mobile web application while still on call. This enables customers to gain access to options they hear from the Interactive voice system.

106 views • 8 slides

7 Fantastic Ways for Up-Selling and Cross-Selling for Contact Center

212 views • 5 slides