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Quality Assurance Workshop Fay Bellis Director – Quality Assurance 4 &amp; 5 May 2009

Quality Assurance Workshop Fay Bellis Director – Quality Assurance 4 &amp; 5 May 2009 fayb-qa@nmit.vic.edu.au. NMIT QA Workshop. Quality concepts Quality in Australia Quality Assurance &amp; Management Audit. What is Quality ?. Quality means many things to many people However:

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Ski Trip - Mount Stowe, VT Sat., Mar. 18 from 5:30 AM - 4:30 PM $65.00/person ($20.00/person ski rental) Blue Man Group - Boston Playhouse Fri., Mar. 24 at 7:00 PM and Sat., Mar. 25 at 4:00 PM Free Guest Speaker Panel – SM 105 Mon., Mar. 20, 7:00 PM - 9:00 PM Free. SIGN UPS TODAY.

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Complaint Letters

Complaint Letters. Purpose. To inform a company/person of your dissatisfaction To request a remedy to a problem. Tone. Tone is the attitude you take with your audience. Complaints should NEVER be angry, frustrated or argumentative

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Defective materials - PowerPoint PPT Presentation

Quality Assurance Workshop Fay Bellis Director – Quality Assurance 4 &amp;amp; 5 May 2009

SIGN UPS TODAY

Complaint Letters

Quality Assurance Workshop Fay Bellis Director – Quality Assurance 4 & 5 May 2009