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Ticket Process Management

Ticket Process Management

Ticket Process Management. David Spence Some content from presentation by Mario David, LIP. Outline. Introduction to TPM TPM Responsibilities Who does TPM? Change over Help/Documentation Getting Involved Questions. Local Helpdesk. GGUS website. TPM. VO Support Units. Middleware

By gali
(118 views)

Ticket Process Management

Ticket Process Management

Ticket Process Management. David Spence Some content from presentation by Mario David, LIP. Outline. Introduction to TPM TPM Responsibilities Who does TPM? Change over Help/Documentation Getting Involved Questions. Local Helpdesk. GGUS website. TPM. VO Support Units. Middleware

By william-dale
(110 views)


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Recherches associées pour Ggus workflows
GGUS

GGUS

GGUS. First Ops Tools Long Term Sustainability F2F T. Antoni , E. Buttitta, H. Dres, O. Dulov, G . Grein. Contents. Tool and PT Description DoW Checkpoint RT Checkpoint Effort Evaluation Future Involvement Future Evolution. Tool and PT Description. Quick tool overview

By shunter (0 views)

GGUS Overview

GGUS Overview

GGUS Overview . ROC_LA Workshop @ CERN http://indico.cern.ch/conferenceOtherViews.py?view=it&confId=108833 2010/10/07 Maria Dimou. Skeleton. What is GGUS, why does it exist? Register as a user, become a supporter. Submitting, re-assigning, duplicating tickets.

By verne (81 views)

GGUS Interfaces

GGUS Interfaces

GGUS Interfaces. T. Antoni, H. Dres, G. Grein KIT - Karlsruhe Institute of Technology. GGUS Interfaces. Introduction - The GGUS support application Central coordination of distributed support units Brings together existing helpdesks Communication through existing helpdesks

By elijah-mcdaniel (123 views)

GGUS Ticket review

GGUS Ticket review

GGUS Ticket review. T1 Service Coordination Meeting 2010/07/15. Summary. As agreed at the 2010/07/01 T1SCM, individual experiment and site contacts were reminded on Monday to highlight GGUS tickets of concern for follow up at today’s meeting.

By bryga (137 views)

GGUS Ticket review

GGUS Ticket review

GGUS Ticket review. T1 Service Coordination Meeting 2010/10/28. Summary. GGUS tickets of concern to the experiments: ATLAS: CNAF-BNL GGUS:61440 CNAF: transfer problems to BNL. Was presented at this meeting 3 times in 2months! CMS :

By aretha (128 views)

GGUS Operations Model

GGUS Operations Model

GGUS Operations Model. Torsten Antoni KIT-SCC. Outline. GGUS operations model (technical) GGUS operations model (processes) Discussion. Outline. GGUS operations model (technical) GGUS operations model (processes) Discussion. ROC C. ROC B. RC A. VO Support C. ROC N. RC A.

By gloria (117 views)

Workflows

Workflows

Workflows. Kyle Gross – kagross@iu.edu Operations Support Manager - Open Science Grid Research Technologies - Indiana University. Some Slides Contributed by the University of Wisconsin HTCondor Team, Rob Quick and Scot Kronenfeld. Before we begin….

By cartern (0 views)

GGUS Ticket review

GGUS Ticket review

GGUS Ticket review. T1 Service Coordination Meeting 2010/09/23. Summary. GGUS tickets of concern to the experiments for follow up at today’s meeting (mostly network): ATLAS: CNAF-BNL GGUS:61440 (slow transfers) Was also presented at this meeting last month!

By larue (227 views)

Workflows

Workflows

Workflows. A Blind Alley in Grid Computing? Søren-Aksel Sørensen Department of Computer Science UCL. Data. Program. Job Control. Timeshare. Sixties work cycle. Timeshare. Seventies work cycle. Graphics. Hardcopy. Timeshare. Eighties/Nineties work cycle. Resource Network.

By zared (124 views)

GGUS Ticket review

GGUS Ticket review

GGUS Ticket review. T1 Service Coordination Meeting 2011/09/01 Maria Dimou. Summary. GGUS tickets of concern to the experiments: No issues for any LHC Experiment. 2 tickets on voms with very slow response. ATLAS suffers from voms upgrade. VOMS oracle middleman dies.

By taji (106 views)