'Global itsm' diaporamas de présentation

Reports and Intelligence: IT Service Management Market 2014

IT Service Management (ITSM) is a process that intends to align the delivery of quality IT services according to the needs of the company by adopting and implementing tools and solutions provided by a service provider through people, process, and technology. ITSM focuses on the delivery of end-to-end services using the best practice models, rather than managing each IT component separately. Detailed report at: http://www.reportsandintelligence.com/global-itsm-2014-2018-market

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