'Good customer experience' diaporamas de présentation

788 views • 56 slides

Improving Self-Service Delivery of Financial Services

Improving Self-Service Delivery of Financial Services. Bob Huxley 7 th August 2006. Session Objectives. What Are The Industry Challenges in the Financial Sector? Trends Towards Self-Service What has been successful in the Financial Sector?. Changing Landscape and Challenges Met.

324 views • 18 slides

How To Use Surveys To Grow Your Business

There are many number of reasons why a customer may jump or switch to a new business. Whatever the case may be, it is important to find out why the business lost that customer.

58 views • 5 slides

How Customer Experience Differently Affected B2B and B2C?

Your customer experience affects your business a lot. And it all depends upon the model of your business as its performance is different in B2B and B2C companies.

38 views • 3 slides