'Greater customer satisfaction' diaporamas de présentation

Organizing

Organizing. What does it seem that managers over-delegate responsibility or pawn off their jobs to people below them? Who do you handle complaints form employee that they might have about upper management and how they are treated by them?.

573 views • 43 slides

"What is Lean Customer Service?"

661 views • 34 slides

Terminology

Terminology. Change The addition, modification or removal of approved, supported or baselined CIs Request for Change Record of details of a change request to any CI Forward Schedule of Change Calendar containing details of all changes approved for implementation. Benefits.

424 views • 31 slides

Evaluation and Case Study Review

Evaluation and Case Study Review. Dr. Lam TECM 5180. Summative Evaluation vs. Formative Evaluation. Summative evaluation- Assessment OF learning Formative evaluation- Assessment FOR learning. Summative or Formative?.

282 views • 19 slides

Total Quality Management

116 views • 10 slides

Crm development

CRM or customer relationship management, can be defined simply as a plan that focuses on how you interact with your customers. But there's much more to it than that. And to put your CRM plan into action, you'll need software tools that track the replies and actions of customers, employees and others involved in your business relationships.

162 views • 8 slides

BAD DESIGN PR O JECT

BAD DESIGN PR O JECT. Lucas Pessoa de Melo. The Sony MDR V150. s hoppingkoo.com. h ead- fi.com. Important Aspects of Headphones. The Sony MDR V150 is uncomfortable. http://reviews.cnet.com/headphones/sony-mdr-v150/4864-7877_7-6900050-5.html.

215 views • 7 slides