'Library service quality' diaporamas de présentation

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Online Northwest Twentieth Annual Conference Corvallis, Oregon • February 28, 2003

Online Northwest Twentieth Annual Conference Corvallis, Oregon • February 28, 2003

LibQUAL+ TM: An Innovative, Technology- Based Assessment Tool for Libraries. Online Northwest Twentieth Annual Conference Corvallis, Oregon • February 28, 2003 Julia Blixrud, ARL Director of Information Services. Why New Measures. Increased customer and stakeholder expectations

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618 views • 48 slides
Online Northwest Twentieth Annual Conference Corvallis, Oregon • February 28, 2003

Online Northwest Twentieth Annual Conference Corvallis, Oregon • February 28, 2003

LibQUAL+ TM: An Innovative, Technology- Based Assessment Tool for Libraries. Online Northwest Twentieth Annual Conference Corvallis, Oregon • February 28, 2003 Julia Blixrud, ARL Director of Information Services. Why New Measures. Increased customer and stakeholder expectations

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499 views • 48 slides
Library Quality Assessment

Library Quality Assessment

Library Quality Assessment. NCES Summer Data Conference July 25, 2002. Martha Kyrillidou, Julia Blixrud, Consuella Askew Waller. Project web site www.arl.org/libqual/. Opportunities and Pressures.

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403 views • 37 slides
Library Metrics in a Changing Environment

Library Metrics in a Changing Environment

Library Metrics in a Changing Environment. National Seminar of Libraries in Malaysia, May 25-27, 2004 Bruce Thompson, Texas A&M University Julia C. Blixrud , Association of Research Libraries Colleen Cook, Texas A&M University Martha Kyrillidou, Association of Research Libraries.

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338 views • 31 slides
Webmetrics Workshop

Webmetrics Workshop

StatsQUAL™. Webmetrics Workshop. Martha Kyrillidou Director, ARL Statistics and Measurement Program Association of Research Libraries. American Library Association Chicago, IL June 24, 2004. www.statsqual.org. ARL Roles. ARL Statistics and Measurement.

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281 views • 19 slides
Webmetrics Workshop

Webmetrics Workshop

StatsQUAL™. Webmetrics Workshop. Martha Kyrillidou Director, ARL Statistics and Measurement Program Association of Research Libraries. American Library Association Chicago, IL June 24, 2004. www.statsqual.org. ARL Roles. ARL Statistics and Measurement.

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210 views • 19 slides

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