Global Mobile Unified Communication and Collaboration Market
UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, video conferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. Mobile UC&C utilizes BYOD devices that integrate mobile capabilities such as messaging, telephony, and video conferencing, offering the benefits of communication capabilities anywhere and any time. Mobile UC&C is used in sectors such as Healthcare, Financial Services, Call Centers, and Sales and Marketing.
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