'Net promoter' diaporamas de présentation

B2B marketing bucharest 2012

The presentation I delivered on 19th of April 2012 at the B2B marketing conference in Bucharest

2.34k views • 72 slides

User Centered Design September 10th, 2008

User Centered Design September 10th, 2008. Agenda . 12:00-12:05 Introduction 12:05-12:15 Usability Engineering I 12:15-12:35 User Centred Design 12:35-12:45 Usability Engineering II 12:45-12:50 Resources 12:50-1:00 Q&A. Introduction. Usability Engineering I .

484 views • 40 slides

Performance Report For Quarter 1 2013/14 B oard Meeting 8 August 2013

Performance Report For Quarter 1 2013/14 B oard Meeting 8 August 2013. Overview. Quality The HSMR position for April was 84.49 . SHMI (which measures inpatient mortality and deaths up to 30 days after discharge) identifies CHUFT as having a 'higher than expected' mortality ratio.

507 views • 36 slides

The Scout-Driven BSA On-boarding for Voice of the Scout

The Scout-Driven BSA On-boarding for Voice of the Scout. Agenda & Overview. What is Voice of the Scout (VOS) Introduction to the Net Promoter VOS & the Journey to Excellence Using VOS as a Management Tool Getting Ready & Your Next Steps. 2. What is the Voice of the Scout?.

540 views • 33 slides

The Scout-Driven BSA On-boarding for Voice of the Scout

The Scout-Driven BSA On-boarding for Voice of the Scout. Agenda & Overview. What is Voice of the Scout (VOS) Introduction to the Net Promoter VOS & the Journey to Excellence Using VOS as a Management Tool Getting Ready & Your Next Steps. 2. What is the Voice of the Scout?.

342 views • 33 slides

Matt Wilbanks Cloud Specialist

THE NEW EDGE IN TECHNOLOGY GREAT CUSTOMER SERVICE August 9, 2011. Matt Wilbanks Cloud Specialist. Safe Harbor Statement

445 views • 31 slides

The Scout-Driven BSA Introducing the Voice of the Scout Summer 2011

The Scout-Driven BSA Introducing the Voice of the Scout Summer 2011. Agenda & Overview. What is Voice of the Scout (VOS) Introduction to the Net Promoter Preliminary VOS Results Using VOS as a Management T ool VOS & the Journey to Excellence Getting Ready for VOS.

346 views • 21 slides

Advocate Marketing

Advocacy Marketing has been on the rise for several years now, however experts in the field are betting that "2016 will be the year advocate marketing breaks through as a top priority for marketers.

350 views • 19 slides

Heiko Figge Chief Operating Officer

280 views • 15 slides

Private equity service offer

This presentation summarizes our service offer to private equity funds. For more information, please get in touch.

1.33k views • 9 slides

Frontline Source Group Makes Inavero's 2011 Best of Staffing

372 views • 3 slides

46 views • 2 slides

Recommendation scores of social networking sites in China

This presentation contains two slides which have been prepared by our friends from Holaba in Shanghai. They contain NPS scores and a quite interesting "brand planet" concept for the key social networking sites in China.

1.85k views • 2 slides