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Medina Healthcare System: Centralized Scheduling Center

Medina Healthcare System: Centralized Scheduling Center. Inbound Calls. Patient calls. 30 sec. Automated message. Schedule apt.?. Yes. Scheduler available?. No. Yes. No. Placed at the back of queue. Take message?. Yes. Wait ?7min?. Scheduler greets patient. No. Yes.

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Medina Healthcare System: Centralized Scheduling Center