'Oracle support' diaporamas de présentation

Oracle Database Appliance - Technical deep dive

1.88k views • 129 slides

Best Practices for Maintaining Oracle Fusion Middleware

Best Practices for Maintaining Oracle Fusion Middleware. Ken Vincent Senior Principle Technical Support Engineer Oracle Fusion Middleware September 30, 2014. Program Agenda. Introduction - Oracle Services Overview Understanding Fusion Middleware Maintenance

959 views • 64 slides

Jack Malloch Product Service Advisor

Global Support Services. Jack Malloch Product Service Advisor. Oracle Support Services Evolution. Call Center. Internet Content Center. Customer Centric Svcs. Proactive Problem avoidance through Healthchecks & Diagnostics Closed loop feedback to engineer better products

689 views • 55 slides

570 views • 50 slides

656 views • 50 slides

Working Effectively with Primavera Support

Working Effectively with Primavera Support. Helen Mattacola Situation Manager, Oracle Primavera Support.

532 views • 38 slides

Making the Most of Oracle Support

495 views • 37 slides

Working Effectively with Oracle Support

Working Effectively with Oracle Support. David Warhoe Customer Support Manager (CSM) david.warhoe@oracle.com. Agenda. Overview of Support Support Terminology Oracle MetaLink Support Tools Working Effectively with Support Escalations Summary Quick Reference Q&A.

822 views • 33 slides

Extract the Most Value from Oracle Premier Support

Extract the Most Value from Oracle Premier Support. Lynn Pionkowski Regional Support Advocate Support Education. Please note:

528 views • 32 slides

My Backup DBA - Oracle Configuration Manager on My Oracle Support

My Backup DBA - Oracle Configuration Manager on My Oracle Support. April Sims OCP 8i 9i 10g Southern Utah University. Submit an Article or become a Reviewer. select@ioug.org Contributing Editor. New Book Just Released. Personal Experience with My Oracle Support.

515 views • 31 slides

Louise Wiles

Louise Wiles. Snr Director, Oracle Customer Services Oracle Corporation. Oracle Services. Personalized, Proactive Support. Superior Oracle Product Knowledge. Optimized Performance and Value of your Oracle Solutions. Accelerate Time to Value of your Oracle Environments.

568 views • 29 slides

381 views • 29 slides

To Ensure Your Business Success

Working Effectively with Global Support Services. Oracle MetaLink. To Ensure Your Business Success. Agenda. Goal: To improve your working relationship with Global Product Support. Support Terminology and Tools Oracle MetaLink Working Effectively with Support Escalations Summary

390 views • 26 slides

Business Development Roundtable

446 views • 23 slides

Using Diagnosis and Debugging Techniques

Using Diagnosis and Debugging Techniques. Objectives. After completing this lesson, you should be able to do the following: Collect information needed by Oracle Support Use SQL scripts to troubleshoot problems Activate logging and tracing

384 views • 23 slides

Reporting from Contract Management 14.0 Using BI Publisher 11g

Reporting from Contract Management 14.0 Using BI Publisher 11g. Oracle Safe Harbor Statement.

335 views • 23 slides

Considerations for database servers

330 views • 19 slides

Virtualizing With Oracle VM

Virtualizing With Oracle VM. Oracle user group May 10, 2012. Agenda. Company Background Overview of Oracle VM The Good, the Bad and the Challenges Future. Bissell company overview. Founded in 1876 Headquartered in Grand Rapids

359 views • 18 slides

Contract Management 14: Transitioning from InfoMaker to BI Publisher

Contract Management 14: Transitioning from InfoMaker to BI Publisher. Oracle Safe Harbor Statement.

283 views • 14 slides

Supporting the MINOS MySQL Database at FNAL

214 views • 8 slides