'People process technology' diaporamas de présentation

Software Process Improvements Based on Capability Maturity Model (CMM)

Software Process Improvements Based on Capability Maturity Model (CMM). ? ? ? ? ?. CONTENTS. Introduction to Software Engineering Fundamentals of Process Improvement Overview of CMMI Models. Course Objectives. understand the importance of having defined process

1.1k views • 84 slides

Help Desks in the Midst of Mergers & Acquisitions

240 views • 18 slides

Managing Customer Expectations Steve Lennon Jillian Hardie 12 July 2013

Managing Customer Expectations Steve Lennon Jillian Hardie 12 July 2013. Arup Advisory I Design I Engineering. What Do Customers Expect?. True Love?. True Love Empathy Responsiveness Commitment Communication Trust. Understand. Process. Exceed. Set. Manage.

304 views • 18 slides

AARNet Enterprise Architecture

279 views • 15 slides

Driving Business Forward

200 views • 10 slides