Reference process - PowerPoint PPT Presentation

Virtual Reference Services

Virtual Reference Services. Stephen D. Coffman, Vice President Public Library Operations/East Library Systems and Services, LLC. ARL Reference Statistics Reference Meets the Web. DOWN 42.1% 1997-2003. Commercial Reference Services The Other Threat From the Web.

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1.02k views • 60 slides

Virtual Reference Services

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646 views • 60 slides

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