Relationship stages - PowerPoint PPT Presentation

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Jeopardy Game Board. Deterioration. Persuasion Theories. Attraction. Relationship Stages. 100. 100. 100. 100. 200. 200. 200. 200. 300. 300. 300. 300. 400. 400. 400. 400. 500. 500. 500. 500. $100. This theory of persuasion uses triangles to show inconsistency in beliefs.

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561 views • 42 slides

Lecture

Lecture. 10. Customer Relationships. Customer Relationships — Today’s Objectives. Objectives will be to: Develop a clear definition of relationship Explore why firms want relationships with their customers Discuss the relationship stages and interaction intensity

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Communicating in Relationships

6. Communicating in Relationships. Types of Relationships. Acquaintances Friends Close friends or intimates Platonic relationship Romantic relationship. Acquaintance Guidelines. Initiate conversations Be other-centered Engage in appropriate turn-taking Make relevant comments

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148 views • 12 slides

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