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Chapter 3 Receiving Guests at the Front Office

Chapter 3 Receiving Guests at the Front Office. Part I Dialogues. Part II Vocabulary Study. Part III Listening and Speaking. Part IV Practical Writing. Part V Feature Reading. Dialogue 1 Receiving a guest with a reservation. Context: He Yan, a receptionist ,is receiving a guest with a

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Chapter 3 Receiving Guests at the Front Office