ROUTINE LETTERS & GOODWILL MESSAGES. Chapter 9. THE 3- x –3 WRITING PROCESS. Prewriting Writing Revising Analyze Research Revise Anticipate Organize Proofread Adapt Compose Evaluate. Chapter 7 Letters Direct Request LettersBy Albert_Lan
Unit Code: D1.HRS.CL1.11 D1.HOT.CL1.05 D2.TCC.CL1.09. Perform Clerical Procedures. Unit descriptor. This unit deals with the skills and knowledge required to perform clerical procedures in a range of settings within the hotel and travel industries workplace context.By nara
Routine Letters. Have you ever written a letter to a company? Did you expect a response? If you receive a fan letter complimenting your services, do you respond? Why might you do so? Why is it important to answer complaints or letters of concern immediately?. Purpose of Routine Letters.By clark
ROUTINE LETTERS & GOODWILL MESSAGES. Chapter 9. THE 3- x –3 WRITING PROCESS. Prewriting Writing Revising Analyze Research Revise Anticipate Organize Proofread Adapt Compose Evaluate. Chapter 7 Letters Direct Request LettersBy kamal-monroe
Routine Letters and Goodwill Messages. Chapter 9. Business Letters. Why are they important ?. Permanent record Formality Organized, well-considered presentation. Characteristics of Good Letters. Clear content Goodwill tone Correct form. Characteristics of Good Letters Clear Content.By barnesdaniel
Routine Letters and Goodwill Messages. When Do You Write a Business Letter?. When a permanent record is required When formality is necessary When the message is necessary. Types of Business Letters:. Requests Replies Goodwill messages. Characteristics of Good Letters:.By sgonzales
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