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Routine replies - PowerPoint PPT Presentation

Chapter 8

Chapter 8

Chapter 8. Writing Routine and Positive Messages. Learning Objectives. Outline an effective strategy for writing routine business requests Describe three common types of routine requests Outline an effective strategy for writing routine replies and positive messages

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285 views • 28 slides
Chapter 7

Chapter 7

Chapter 7. Writing Routine and Positive Messages. Learning Objectives. Outlining a strategy for routine requests Reviewing common routine requests Outlining a strategy for routine replies and positive messages Describing examples of routine replies and positive messages.

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1.04k views • 26 slides
Chapter 8

Chapter 8

Chapter 8. Writing Routine and Positive Messages. Learning Objectives. Outline an effective strategy for writing routine business requests Describe three common types of routine requests Outline an effective strategy for writing routine replies and positive messages

★ ★ ★ ★ ★

265 views • 26 slides
Writing Routine and Positive Messages

Writing Routine and Positive Messages

Writing Routine and Positive Messages. The Three-Step Process. Planning Writing Completing. Pay Attention to Tone. Important Questions. Specific Request. Assume Compliance. Relevant Questions. Contact Information. Be Specific. One-Topic Questions. Appreciation/Goodwill.

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2.3k views • 18 slides
Writing Routine and Positive Messages

Writing Routine and Positive Messages

Writing Routine and Positive Messages. Planning. Writing. Completing. Analyze Situation. Adapt to the Audience. Revise. Gather Information. Produce. Compose the Message. Select Medium. Proofread. Get Organized. Distribute. The Three-Step Process. Pay Attention to Tone.

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203 views • 18 slides

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