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What SAP is Doing Right in the CRM Space vs. Salesforce

Both SAP and Salesforce are known for their CRM capabilities, but since the first was mostly based on an on-premise system (only recently entering the cloud space) and the latter was an early mover as SaaS-based CRM, comparing them is an apples-to-oranges proposition.

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What SAP is Doing Right in the CRM Space vs. Salesforce