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Service theater - PowerPoint PPT Presentation

HOTEL OPERATIONS AND MANAGEMENT DIALOGS BETWEEN A TRAINER AND A TRAINEE

HOTEL OPERATIONS AND MANAGEMENT DIALOGS BETWEEN A TRAINER AND A TRAINEE. CONTENTS. Part 1: Course Introduction Part 2: Review of Hotel Management Theories Part 3: Hotel Organization Chart and Dept. Functions Part 4 : Operations and Management of Each Dept.

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4.27k views • 376 slides

The Dramaturgical View of Services Marketing

The Dramaturgical View of Services Marketing. Chun-Ming Yang PhD Candidate, National Sun Yat-Sen University. Who am I?. Name: Chun-Ming Yang ( ??? ) Affiliation: Department of Business Management, National Sun Yat-Sen University Specialty:

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713 views • 14 slides

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Service theater - PowerPoint PPT Presentation

HOTEL OPERATIONS AND MANAGEMENT DIALOGS BETWEEN A TRAINER AND A TRAINEE

The Dramaturgical View of Services Marketing