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Measuring Managed Services IT Infrastructure Partnership Team

Measuring Managed Services IT Infrastructure Partnership Team. December 9, 2008. This document explains performance measures established to ensure customers receive high quality and reliable service from the ITP. After reading this document, you will understand:

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The Virtual Resource Market – SLAs as derivatives contracts for the data centre

The Virtual Resource Market – SLAs as derivatives contracts for the data centre. Date: 8 May 2007 Produced by: Chris Swan. The materials may not be used or relied upon in any way. Agenda. A financial metaphor for the data centre Where virtualisation fits into the picture

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226 views • 12 slides

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