Social Business Maturity Model
Our Social Business Maturity Model is designed to help organizations improve their Social Media Marketing and Social Business capabilities by providing a defined road-map. The model provides 4 stages of organizational maturity, which are:
- Undefined
- Progressive
- Mature
- World-Class
Additionally, it evaluates 7 components of Social Business, as follows:
- Senior Management Commitment
- Social Media Knowledge
- Customer Engagement
- Competitive Insight
- Budget & Staff
- Plan & Channel Selection
- Measurement
To obtain this document, visit us at http://www.demandmetric.com/register
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