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Service and Relationship Marketing Module:4

Service and Relationship Marketing Module:4. CH-14 Service Quality and Productivity. What is Service Quality?. Different Perspectives of Service Quality. Dimensions of Service Quality. The Gaps Model. Six Service Quality Gaps. Suggestions for Closing the Six Service Quality Gaps.

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1.16k views • 33 slides

Challenges of CDM for Building Energy Efficiency

Challenges of CDM for Building Energy Efficiency. UNFCCC Workshop Buildings under UNFCCC Flexible Mechanisms Chia-Chin Cheng UNEP-SBCI Beihang University International Green Energy Center Bonn, Germany March 24, 2011. Largest Potential for GHG Emission Reduction in Buildings.

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358 views • 14 slides

Carbon Emissions Reduction Target (CERT)

Carbon Emissions Reduction Target (CERT). Paul Egerton Energy Efficiency & Households. 4 September 2009. Carbon Emissions Reduction Target (CERT). Key CERT Changes Increased target by 20% to 185 million tonnes of lifetime carbon.

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257 views • 8 slides

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Soft measures - PowerPoint PPT Presentation

Service and Relationship Marketing Module:4

Challenges of CDM for Building Energy Efficiency

Carbon Emissions Reduction Target (CERT)