'Successful customer service' diaporamas de présentation

MAINTAIN QUALITY CUSTOMER / GUEST SERVICE

D1.HCS.CL6.03 D2.TRM.CL9.12 D1.HML.CL10.07 D1.HRM.CL9.06. MAINTAIN QUALITY CUSTOMER / GUEST SERVICE. Subject Elements. This unit comprises three Elements: Identify customer/guest requirements Ensure delivery of quality products and services Evaluate customer service. Assessment.

2.33k views • 114 slides

Effectively Measuring and Rewarding Customer Service Competency and Performance

Effectively Measuring and Rewarding Customer Service Competency and Performance. September, 2008 Michael F. Maciekowich National Director, Astron Solutions, LLC www.astronsolutions.com michaelm@astronsolutions.com 212-792-8886. Customer Service Mission Statement.

705 views • 59 slides

Effectively Measuring and Rewarding Customer Service Competency and Performance

Effectively Measuring and Rewarding Customer Service Competency and Performance. September, 2008 Michael F. Maciekowich National Director, Astron Solutions, LLC www.astronsolutions.com michaelm@astronsolutions.com 212-792-8886. Customer Service Mission Statement.

816 views • 59 slides

Tom Rebstock Sr. Corporate Trainer tom.rebstock@tgslc

285 views • 19 slides

Tom Rebstock Sr. Corporate Trainer tom.rebstock@tgslc

300 views • 19 slides

Maxtech Data House - Customer Care Services

Maxtech Data House is the best customer support outsourcing company in India. We are known for comprehensive outsourcing functions to help businesses with best customer acquisition, customer care, and customers retention. Contact us to find how we can help maximize your profits. http://www.datahouse.co.in/customer-lifecycle-management/

100 views • 4 slides