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Explain the purposes of performance appraisals and the reasons they can sometimes fail. Identify the characteristics of

Chapter Objectives After studying this chapter, you should be able to. Explain the purposes of performance appraisals and the reasons they can sometimes fail. Identify the characteristics of an effective appraisal program. Describe the different sources of appraisal information.

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Operations Management

Operations Management. Operations Management (OM): a specialized field of management associated with the conversion or transformation of resources into products and services Old term: production and operations management (POM) Strategically important. Objectives of Operations Management.

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Explain the purposes of performance appraisals and the reasons they can sometimes fail. Identify the characteristics of

Operations Management