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BS2914 Quality Management & Customer Care

BS2914 Quality Management & Customer Care 2: Customer Care: philosophy and procedures BS2914 Quality Management & Customer Care 2: Customer Care: philosophy and procedures Why is customer care important ? Increasing market competition Globalisation Rise of consumerism

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BS2914 Quality Management & Customer Care

BS2914 Quality Management & Customer Care. 2: Customer Care: philosophy and procedures. BS2914 Quality Management & Customer Care 2: Customer Care: philosophy and procedures. Why is customer care important ? Increasing market competition Globalisation Rise of consumerism

309 views • 16 slides

The UTT Co-operative Industry Engagement Programme

The UTT Co-operative Industry Engagement Programme. Stephen Sheppard Senior Manager Student Affairs. UTT Co-operative Industry Engagement Programme. A definition Brief history of co-operative education Alternatives to co-operative education Benefits of co-operative education

371 views • 16 slides

236 views • 15 slides