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MODULE 2 . CUSTOMER SERVICE By Dale Pfeiffer

MODULE 2 . CUSTOMER SERVICE By Dale Pfeiffer. Session Learning Objectives Customer Service. Understand the Basics of Customer Service Understand the 7-Steps of a Customer Service Plan Development Model Describe the 7-Step Model at Work

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The Hampton Inn and Suites Vacaville/Napa Valley “2009-2010 Vacaville Chamber Business of the Year” “2009 Spirit of So

The Hampton Inn and Suites Vacaville/Napa Valley “2009-2010 Vacaville Chamber Business of the Year” “2009 Spirit of Solano Award Wiiner” “Voted Best Business by Local Residents 2005, 2006, 2007, 2008, 2009” Our Hotel 83 Sleeping Rooms &amp; Suites Complimentary Hot Breakfast

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