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A Guideline of Visa Chargeback Policy Changes

Merchants are beginning to fight back, primarily through Chargeback Companies and lawsuits against the Cardholders, Issuing banks and even the Visa and MasterCard branded networks. One such lawsuit claims that “major credit card companies and the nation’s largest banks conspired to shift liability for fraudulent credit card transactions in the U.S. to merchants. The complaint claims that the move to cards that include electronic chips designed to be more secure—so-called EMV chips—has been plagued by technical glitches and used as cover to illegally shift fraud-protection costs.”

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