Workplace listening - PowerPoint PPT Presentation

5.01 PowerPoint

5.01 PowerPoint. Objective 5.01 – Understand appropriate business etiquette and business communication. Business Etiquette. What Is Etiquette?. The set of: Rules Forms Practices established for behavior in a polite society or in official or professional life. Business Etiquette.

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5.01 PowerPoint

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Session 3: WORKPLACE LISTENING AND NONVERBAL COMMUNICATION

Session 3: WORKPLACE LISTENING AND NONVERBAL COMMUNICATION. AGUNG PRAPTAPA UNSOED Thursday, 1 7 March 201 1. Ask the Audience. Please observe carefully, how you communicate? Talking = ............. % Listening = ............. % Writting = ............. % Reading = ............. %

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