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Efficient Operations in Speednet: A Comprehensive Guide for Trainees

DESCRIPTION

This guide provides an overview of essential tasks for trainees in Speednet operations, including the login process, office identification, and speed post collection and despatches. It details step-by-step instructions on shifting, job allocation, service tax configuration, and article booking. Additional sections cover collection of articles, invoicing, bag preparation, return processing, and the status tracking of delivered items. Trainees will also learn about BNPL billing and verification, all aimed at ensuring efficient operation and seamless service delivery.

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Efficient Operations in Speednet: A Comprehensive Guide for Trainees

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Presentation Transcript

  1. Overview • Working in speednet • Collection and despatch of speedpost • Receipt and delivery • BNPL • MIS

  2. Task 1 • Trainees to login as per the details given • Ascertain the office name and other options available • Check the link to POS

  3. Task 2 • Perform shift begin • Job allocation • View the options available in Master and Tools menu

  4. Task 3 • Shift begin and work allocation in POS • Configuration of service tax • Booking of speed post articles • Reports

  5. Task 4 • Working as PA in speednet • Uploading the articles booked in POS • Collection of articles from other offices • Detailed data entry of articles • Collection of BNPL articles

  6. Task 5 • Configuration of bags/bundles for despatch which are not available in the package

  7. Task 6 & 7 • Preparation of Bundle • Invoicing the articles and bundle in the bag for despatch

  8. Task 8 • Receipt of bag • Opening of bag • Receipt of articles/bundle • Opening of bundle • Issuing the articles for delivery

  9. Task 9 • Returns from postman • Bulk returns • Remarks • Updating the delivery information • Despatch of missent articles

  10. Task 10 & 11 • Configuration of BNPL customer • Processing the BNPL bills • Verification of bills by supervisor

  11. Task 12 • Find the status of a few articles delivered by your office • View the various reports • Perform shift end for both operator and supervisor

  12. Task 13 • Demo of special options by trainer

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