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Enhancing Safety Through ASU's Emergency Notification System

Explore how Arizona State University's emergency text message system, sponsored by Verizon Wireless, has helped the community stay informed during critical situations. Learn about the system's features, cost, and user registration process. Discover a real-life example of its effectiveness during a fire incident. Dive into how managing expectations plays a crucial role in utilizing such emergency notification systems effectively.

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Enhancing Safety Through ASU's Emergency Notification System

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  1. Emergency Notification System At Arizona State University By William Lewis

  2. ASU Selected Verizon Wireless to be our Preferred Provider • As part of the package, Verizon sponsored the Emergency Text message System for one year • Provider is Vibes • Annual cost after first year is $10,000 • No limit on the number of short TEXT messages we can send

  3. Opt-In System for Faculty, Staff and Students • Must have ASU Authentication Access • Currently we have 6,669 Numbers Registered

  4. Have we used it? • Yes • On Nov. 1, 2007 we had a fire in the Memorial Union • Had to evacuate ~ 5,000 people from the building • Sent out TEXT message to alert community

  5. Approximately 45 minutes before message sent out Most people already knew about the fire as a result of word-of-mouth or e-mail First responders felt that the situation was under control Many thought that the ALERT was late

  6. Lessons Learned Manage Expectations

  7. ?

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