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The next generation of voice processing solutions!

The next generation of voice processing solutions!. About us!. Who?. Esna Technologies Inc. is a growing, independent provider of small business to large enterprise voice mail systems with advanced unified messaging functionality.

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The next generation of voice processing solutions!

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  1. The next generation of voice processing solutions!

  2. About us! Who? Esna Technologies Inc. is a growing, independent provider of small business to large enterprise voice mail systems with advanced unified messaging functionality. We are proud to be celebrating over ten years of business in the telecommunications field.

  3. About us! What? • Esnatech develops telephony products that enhance the way business communicates.  • Voice Mail/Unified messaging products: Telephony OfficeLinX2000(Windows NT Voice mail/UM server) Telephony eNTerprise (Service provider voice/fax/UM platform) • Fax server: Telephony FaXLinX(Full network base fax server solution) • Call Center agents: LAN-LinX2000 and Esna WEB client(Desktop call control tools)

  4. About us! Where? • We are privately owned and sell our products in 28 countries around the world through quality, authorized Dealers. • Canada • United States • Mexico • Central America • South America • Hong Kong & China • Europe • Middle East

  5. I-Talk2000 What is it? • I-Talk2000 is a suite of communication solutions based on Microsoft’s Windows 2000 and Web Telephony Engine development environment! • It offers any organization the ability to leverage their data investment by taking advantage of a number of new services in the Windows 2000 platform in the way of providing small to medium-size organizations with economical, easy-to-use solutions such as: • Auto- attendant (Speech enabled attendant) • Intelligent voice mail • Intelligent message on hold • Unified messaging with Microsoft Exchange Server.

  6. I-Talk2000 What is it? I-Talk2000 applications can be broken down into 4 major components Integration Component TAPI/SAPI Component Foldering Component Web services Component

  7. I-Talk2000 A suite of solutions! Full functioning automated attendant or optional speech enabled AA that can sit behind any key phone system or PBX! A complete voice messaging application that provides both phone & web access to messages! It allows companies to synchronize their Windows 2000server voice mail with Microsoft exchange server for a full unified messaging application!

  8. I-Talk2000 The issue….. Message on Hold • Issues: • Two separate __networks for voice __and data • No convergence • Two separate __investments • Separate expertise __to manage each Telephoneextensions Extension Voice mailAutomated attendant LAN E-mail server WEB server Network Server

  9. I-Talk2000 A simple concept.. Provide a converged solutions! Telephoneextensions • Benefits • One integrated __environment for both __voice & data • Leverage existing __infrastructure __investment • Ease of maintenance __& support • Access to future WEB __development Extension LAN Windows2000 server Applications: Microsoft Exchange serverWTEIISVoice mailAutomated AttendantMessage on HoldUnified messaging Internet

  10. I-Talk2000 A simple concept.. Provide a converged solutions! • Benefits • Plug & play applications… • Voice mail • Automated attendant • IVR • Unified messaging • Flexible support for other applications….. • SMOH(Smart message on Hold) • Benefits • instantly add real time __messaging to any WEB site! • Contact employees through __their WEB site! • Turn your Call Center into a __Web center instantly!

  11. I-Talk2000 Marketing Strategy Focus on growing organizations to enable them with easy to use economical communication solutions that provides them investment protection in future technology! • Lets give companies the ability to leverage their voice mail/IVR investment with their WEB and Data investment for WIndows2000 server. Q. Why would you invest in a voice mail or automated attendant solution that can never communicate with your data network?

  12. I-Talk2000 Marketing Strategy Companies are hesitant to dramatically change in the the way they do business! Migration vs. complete transition This allows companies to implement technology without throwing away what they have already invested in such as: Existing telephone system Existing network Companies can SLOWLY phase out existing equipment with the initial investment into Windows2000 server. Today messaging tomorrow switching!

  13. I-Talk2000 Marketing Strategy Potential applications…….. Dental & Medical Clinics Law firms Schools Insurance brokers Professional offices Utilize their existing Windows2000 server for a complete suite of communication solutions!

  14. I-Talk2000 Live Demo..

  15. I-Talk2000 More information.. Visit our demo at..The Microsoft Pavilion or the Learning center ! Visit our demo site …….. www.esna.com/iTalk2000 For more information visit…. www.esnatech.com Interested in VAR opportunities or development projects contact Davide Petramala at: Davidep@esna.com or call 1800-565-3762

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