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Industry Exchange Programs and Cultural Transformation. 08 October 2019 Roland Feghali Technical Director (PMW 750) 858.537.0656 r oland.feghali@navy.mil. DISTRIBUTION STATEMENT A: Approved for public release, distribution is unlimited (27 SEPTEMBER 2019).
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Industry Exchange Programs and Cultural Transformation 08 October 2019 Roland Feghali Technical Director (PMW 750) 858.537.0656 roland.feghali@navy.mil DISTRIBUTION STATEMENT A: Approved for public release, distribution is unlimited (27 SEPTEMBER 2019)
Industry Exchange ProgramsGovernment to Industry (G2I) and Industry to Government (I2G) • Navy currently participating in three OSD programs: • Secretary of Defense (SECDEF) Fellows • Cyber and Information Technology Exchange Program (CITEP) • Public Private Talent Exchange (PPTE) Program • For the PPTE: • DoD is inviting companies to partner in the 2020 talent exchange • Midcareer private sector and government civilians. • Gain better understanding of each other's business operations and share innovative best practices. • Exchange Program Dates: January 2020 – June 2020 • POC: Ms. Aissa Tovar at ppte@hci.mil or call 703-805-5237 • URL: www.hci.mil/ppte.html Civilian participation is crucial
Tenets of successLearned from CITEP experience • The microservic-ing of Culture • Stable and enabling Environment • State-of-the-art dependable Technology-as-a-Product The customer experience is the ultimate metric
Culture • The 14 Leadership Principles provide the social contract that keeps over 680,000 employees from over many cultures and countries on the same drumbeat. • Team size, tools, processes geared towards maximizing productivity: • Onboard in four (4) hours • SW deployment within two (2) weeks • Unique Communication Style: • Conway’s Law • Written narratives vs. PowerPoint • Verbal communication is direct and crisp • Data is the backbone of every decision • Working backwards • Problem solving by elimination Narratives are succinct and words matter
Environment • Streamlined for minimum downtime and maximum productivity: • Daytime desk-side technical support • IT equipment vending machines • Global follow-you printing • Smart conference rooms • Whiteboards everywhere • Tools allow for distributed teams to collaborateseamlessly • “Forcing Functions”: guidelines, restrictions, or requirements that "force," or direct, desirable outcome without having to manage all the details of making it happen. • Ownership Basics are taken care of so that we can invent solutions
Technology-as-a-Service • Automate! Automate! Automate! • Extensive ecosystem of software development tools enables rapid development of new solutions. • Principle of “code re-use” is applied organization-wide: • Application Program interface (API) is law of the land. • Multiple layers of controls/guardrails exist for ensuring service continuity and customer support: • Controlled deployments • Peer code reviews • Iterative enhancements Snowball Edge (Tech-as-a-Service) 70% solution that works 100% of the time
What Does a Transformed Government Culture Look Like? • Workforce communications-skills • Conflict resolution techniques, efficient time management, succinct writing. • Workforce-wide technical skills • The Cloud environment is a warfare area, not a nice to have. • We are the best at it and can fight and win. • Tooling • The right tool for the right task in the right time. • Metrics • Customer metrics are the metrics that count. • Metric-based programmatic updates. • Contracts • Contract as a Service (KaaS)? Metrics-backed decision making
What Does a Transformed Government Culture Look Like? (cont.) • Funding • Services-centric structure that allows for the funding of services-based capabilities that serve the enterprise… provided as-a-service. • Unified warfighter-centric presence • Unifying PEO C4I to the user. Unified C4I global presence
How Can Industry Help? • Participate in the Exchange Programs: • SECDEF Fellowship • CITEP • PPTE • Automation: • Propose solutions for business processes not just tactical challenges. • Services-based solutions: • Bring your cloud expertise. • Where possible and where we boundaries can be pushed, bring an Infrastructure as a Service (IaaS)-agnostic solution • Educate us on things we have not thought of yet.