TALITY

1. TALITY CALL ACCOUNTING for the SERVICE INDUSTRY TRISYS, INC 215 RIDGEDALE AVE FLORHAM PARK, N.J. VOICE: 973-360-2300 FAX: 973-360-2222 E-MAIL: SALES@TRISYS.COM

2. Trisys, Inc When it comes to call accounting products, Trisys, Inc. Is the leading provider in the industry. If you’re wondering what call accounting can do for your business, consider this. For most businesses, telephone costs are the largest expense after payroll. What’s more, 22% of the average business’ phone calls are non-business related, resulting in lost productivity, lost revenue, and higher telephone expense. Our products do not monitor telephone conversations. They simply let you know where your costs are being incurred. Call accounting lets you analyze ALL of your telephone activity. Trisys, Inc.’s TALITY call accounting product is designed for the Hospitality, College and University, Hospital, Call Center, Marina, Shared Tenant space, School, Camp, Marketplaces, etc.. It is a full featured call accounting product that will monitor, price, and mark up, phone activity on your property.

3. Here Are Some of the Features Available in TALITY: Easy check in and check-out Interface to Any Property Management Systems on the market. Auto Archiving of call records Credit limiting Flexible pricing and surcharges User defined Passwords / System Access Profit report with taxes to enable night auditing Multiple extension assignment under one room and many,many, other features….

4. TALITY Supports: • Unlimited telephone extensions. • Unlimited number of telephone lines. • Unlimited users and rooms. • You are limited only by your computer.

5. Computer Requirements: Pentium II based PC Microsoft Windows 95/98/NT/2000/XP Professional 64 MB RAM 100 MB available hard drive space Printer driver must by installed on your system Power Management feature of your system must be disabled 1 dedicated COM port for SMDR (if SMDR data is collected via COM port) 1 dedicated COM port for PMS (if using PMS system)

6. TALITY’S MENUS MAKE IT EASY TO GET THE INFORMATION YOU WANT AND DO THE WORK THAT YOU NEED

7. MULTIPLE EXTENSIONS CAN BE SETUP FOR A ROOM SETUP AS GUEST OR ADMINISTRATION TALITY WILL WARN YOU WHEN TELEPHONE CHARGES EXCEED CREDIT LIMIT USER SPECIFIC RECURRING CHARGES CAN BE APPLIED DISPLAYS CURRENT CHARGES FOR A USER DISPLAYS THE LAST TIME YOU BILLED

8. WITH NUMEROUS REPORTS AND FILTERING YOU CAN SELECT THE INFORMATION YOU WANT !

9. SEND YOUR REPORT TO THE SCREEN OR PRINTER SELECT A SUMMARY OR DETAIL REPORT SELECT REPORTING PERIODS ScreenPrinter Summary Detail AllTodayYesterdayWeek To DateMonth To DatePrevious MonthDate Range BothIncomingOutgoing YOU CAN CREATE AND SAVE PREDEFINED FILTERS FOR REPETITIVE REPORTS SELECT SPECIFIC PHONE NUMBERS,USERS, DEPARTMENTS, EXTENSIONS,ROOMS, TRUNKS OR AUTH. CODES SELECT DIRECTION

10. REPORTS GIVE YOU THE INFORMATION YOU REQUESTED. IN CLEAR AND EASY TO READ FORMATS.

11. CREATE YOUR OWN PRICING TABLES SETUP SURCHARGES SETUP A GLOBAL RECURRING CHARGE RECOST CALLS CREATE NEW AREA CODES AND EXCHANGES IMPORT CARRIER RATES IMPORT THE LATEST AREA CODES AND EXCHANGES ASSIGN A SPECIFIC CARRIER TO INDIVIDUAL TRUNK GROUP PRICING ALLOWS YOU TO SETUP THE PRICES YOU WANT OR YOU CAN PURCHASE THE DEFAULT RATES FOR YOUR AREA

12. RATE FOR FIRST MINUTE SPECIFY THE AREA CODE SPECIFY START TIMES FOR EACH PRICE INCREMENT (TALITY USES MILITARY TIME) RATE FOR EACH ADDITIONAL MINUTE

13. BY FURTHER SPECIFYING AN EXCHANGE WE CAN MAKE THE PRICING MORE SPECIFIC. THIS ENTRY PRICES AREA CODE 973 EXCHANGE 301 AT $0.00 - FREE CALL

14. LEAVING THE From COLUMN AT 00:00 APPLIES THE SPECIFIED PRICING AROUND THE CLOCK, 24hrs A DAY THIS ENTRY SETS A DEFAULT PRICE FOR ALL AREA CODES AND EXCHANGES NOT OTHERWISE SPECIFIED

15. TALITY PRICING HAS THE FLEXIBILITY TO SUIT YOUR NEEDS!

16. WITH RECOSTING YOU CAN CHANGE THE PRICING OF CALLS

17. THEN HAVE THE FLEXIBILITY TO FILTER CALLS YOU WANT

18. PRICINGTABLES MAKE BILLING EASIER

19. SET UP INDIVIDUAL GRACE PERIODS • SURCHARGES CAN BE SET UP AS: • PER CALL • PER MINUTE • PERCENTAGE • ANY COMBINATION SPECIFY THE OTHER CALLS YOU MAY WANT TO SURCHARGE

20. WITH SURCHARGES ADDED, YOU CAN COMPARE THE ACTUAL COST TO WHAT YOU BILL YOUR CUSTOMERS. ( WHEN YOU BILL A CUSTOMER THEY WILL ONLY SEE THE USER CHARGERS ) NOTICE HOW THE GRACE PERIOD AFFECTED THE LONG DISTANCE CALLS

21. WITH AREA CODES AND EXCHANGES CHANGING SO QUICKLY ITS GOOD TO KNOW TALITY GIVES YOU THE ABILITY TO ADD NEW CODES AS NEEDED

22. ALLOWS YOU TO DELETE, ADJUST, AND RECOST CALL RECORDS SET UP COMMUNICATIONS BETWEEN TALITY AND YOUR PBX DEFINE ACCESS PARAMETERS AND PASSWORDS SETUP COMMUNICATIONS BETWEEN TALITY AND YOUR PMS DEFINE DIALED NUMBERS REMOVES CALLS FROM ACTIVE DATABASE AND KEEPS THEM REPORTABLE REINDEXING, REPAIRING AND COMPRESSING DATA FILES SETUP PRINTER CONFIGURATION

23. DEFINE AMOUNT OF ACCESS PERMITTED FOR EACH PASSWORD - THIS EXAMPLE SHOWS EVERYTHING IS ACCESSIBLE WITH PASSWORD “FULL”

24. THIS EXAMPLE SHOWS RESTRICTED ACCESS USING THE PASSWORD “FRONT” - ANY COMBINATION IS POSSIBLE AND THE PASSWORDS ARE YOURS TO DEFINE

25. SELECT OR CREATE THE PMS OUTPUT FORMAT CHECK WITH THE PMS DOCUMENTATION FOR THE PROPER PARAMETERS DEFINE PMS FLOW CONTROL PARAMETERS SELECTABLE FLOW CONTROL

26. USE AN EXISTING FORMAT AS A TEMPLATE OR CREATE ONE CREATE ANY FORMAT FOR THE PMS YOU NEED CHOOSE THE FIELDS THAT YOU NEED ORGANIZE THE FIELDS IN ANY ORDER

27. Thank You for Viewing the TALITY Demo If You Have Any Questions Please Call Us at (973) 360-2300 Or Visit Http://www.Trisys.Com