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Transforming Vision Support: The "Seeing It My Way" Framework

"Seeing It My Way" is a transformative approach adopted by a small local society serving around 1,000 clients in Perth & Kinross. This initiative developed a tailored service pathway and assessment tools to prioritize the needs of blind and partially sighted individuals. By utilizing robust research and centering the outcomes on user feedback, the program ensures that services are person-centered and relationship-based. With excellent feedback and ongoing evaluations, "Seeing It My Way" represents a significant step in enhancing the quality of care and support for our service users.

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Transforming Vision Support: The "Seeing It My Way" Framework

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  1. Seeing it My Way – a practical perspective Bob Ironside

  2. Background • Small local society – around 1000 service users • Provides statutory services for Perth & Kinross Council • Previously no documented service pathway • Previously undertook outcome-focussed assessments, but using generic community social work service documentation

  3. 2012 – New Management Team • Need to review/clarify service pathway • Need for assessment documentation that fitted the specialist nature of our service • Our criteria: • Fit for purpose • Research-based • Could be readily linked to strategic aims • Acceptable to our purchaser • Would align with our service ethos

  4. What we did • Developed service pathway through local adaptation of Adult UK Sight Loss Pathway • Developed two-stage outcome-focussed assessment and care planning/review tools based on the SIMW Outcomes • Consulted with our statutory service purchaser and obtained agreement to introduce

  5. Why Seeing It My Way? • Reflects what blind and partially sighted people say is important to them • Based on robust research • Outcome-focussed rather than service-led • Fits with our ethos • person centred • relationship-based approach to practice • enabling focus • Practical framework/easy to understand • Aligned with our strategic aims

  6. Where we’ve got to/Next Steps • Excellent feedback from service users on the quality of conversations with them • Excellent feedback from purchaser on quality of assessments • Staff feel new assessment and care planning tools provide appropriate focus for their specialist services • Now thinking hard about evaluation – how to use SIMW outcomes as the basis for measuring the real impact of our services

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