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Third Party Access to Smart Meter Data: Customer Privacy Concerns and Oversight Measures

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sheba
18 diapositives · 313 Views · Sep 20, 2014

The increasing concerns over customer data privacy in the context of smart meter data access must be addressed. Customers want protection for their usage data while also gaining access to innovative services. The PUCT has called for a deeper analysis of the options available in the decision matrix. RAAWG aims to complete this analysis by June, examining the oversight responsibilities, the requirements for accessing data, and potential consequences of privacy breaches. It is also essential to understand the market dynamics regarding who can access this data.

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  1. RAAWG - May 25, 2011 third party access to smart meter data

  2. Customer Data Privacy – Increasing Concerns

  3. Customer Data Privacy – Increasing Concerns

  4. Customer Data Privacy – Increasing Concerns

  5. Customer Data Privacy – Increasing Concerns

  6. Consequences for Privacy Breaches

  7. Consequences for Privacy Breaches

  8. Consequences for Privacy Breaches

  9. Consequences for Privacy Breaches

  10. Likely Cause of Data Breaches?

  11. Likely Cause of Data Breaches?

  12. How much is customer data worth?

  13. How much is customer data worth?

  14. Third Party Access Goals • Protect the privacy of the customer’s usage data • Provide the customer access to innovative services and products offered by non-ROR

  15. PUCT Direction • PUCT has requested more detailed analysis on the options in the decision matrix • RAAWG will employ a pro/cons matrix for each decision box • Target is to complete analysis by end of June • RAAWG will set an aggressive meeting schedule (conference calls) to meet deadline

  16. Who is Responsible for Oversight? • Registration • PUCT • SMT – Consortium of Texas Utilities • Individual TDSPs • Administration • PUCT • SMT – Consortium of Texas Utilities • Individual TDSPs • No Oversight

  17. What are the appropriate requirements for access? • Name Requirements • Office Requirements • Financial Requirements • Tied to Cost of Providing Service? • Technical/Managerial Requirements • Criminal Background Check • Ability to safe guard data • Intent for Data Use

  18. Who needs to apply for access? • No separate application process – LOA is enough • Application only if wanting access to SMT data • Application if wanting access to usage/meter data regardless of method • Home Energy Management devices • Potential EnergyStar type of program • All Market Participants • REPs & Aggregators already covered by existing rules? • Does PURA allow non-REPs access to the data at all?