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Explore how technology can improve public administration and planning, addressing challenges such as data collection gaps, decision-making without data, and workforce deficits in government departments. Learn about solutions like continuous data collection, data-guided policy choices, and collaborative citizen engagement. Discover examples like the Bangalore Transport Information System and traffic management technologies for efficient city mobility. Recommendations include strengthening governance bodies, setting mobility goals, and promoting data sharing for effective urban mobility policies.
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ICT for Mobility Perspectives for governance ASHWIN MAHESH
Why, then what …. Informed citizens, engaged with government Technology-enabled public administration (and planning) Build and sustain competitive business strengths
Deficits in the current situation • Big gaps in data collection • Decision making without data-guidance or policy • Manpower in government departments • Silos in public administration • Slow technology cycles in government • Expecting ‘government alone’ to solve problems
The solutions • Continuous, nimble data collection • Commitment to data-guided policy choices • A new system of hiring, staffing and training • Integration of departments through data • Use technology, instead of purchasing it • Collaborate with citizens and industry
Asset management • Cameras, signals, modems monitored 24x7 • Downtime leads to automatic SMS alert to crews • Resolution time monitored for performance • Escalation matrix for unresolved issues
Direction-based bus services along with significant fleet expansion
One approach, many outcomes - Information to the public - Administration by officials - Solutions for private sector too - Government BY the people
Without data, and late on tech • Rs.72 crores for ambulance assistance program, not even worth Rs.72 lakhs. • BMTC has finally got GPS on all vehicles, just as the standalone device is ending its life-cycle. • Reluctance to move forward on NammaRailu, which can carry 2 million commuters today. • 6500 buses carry half the city, 55 lakh vehicles carry the other half. • Rs.1000 crores a year for motorized transport, not even Rs.100 crores a year for NMT.
Recommendations • Strengthen BMLTA with powers and budget. • Six-monthly data collection on mobility • Create a common command centre, BMLTA in charge • Set goals for ‘modes’ of mobility, and measure these. Assess impact of mobility options using data (NammaRailu, Tender SURE, 2x BMTC all will be obvious). • Push private sector to share data with govt. • Single senior Secretary in charge of all mobility • Mobility Technology Task Force to review choices