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This paper explores the concepts of stakeholder confidence, audit management integrity, and accountability in the context of SAIs. It discusses the means to achieve quality audits and highlights the experience of the Turkish Court of Accounts in enhancing stakeholders' confidence through audit management integrity. The importance of setting the right tone at the top and the elements of a quality control system are also discussed.
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Enhancing the Stakeholders’ Confidence: Audit ManagementIntegrity, Accountabilityand the Tone at the Top Assoc. Prof. Dr. Recai AKYEL ThePresident of TurkishCourt Of Accounts VII. EUROSAI-OLACEFS Conference Tbilisi 17-19 September 2012
CONTENT • Conceptual terms:stakeholder confidence, audit management integrity, accountability, tone at the top and their relevance for SAIs • Means to quality audit • Experience of Turkish Court of Accounts
EnhancingtheStakeholders’ Confidence “Quality within any organization is not achieved spontaneously; but requires a specific approach led by management.” (EUROSAI Report)
Concepts • Stakeholders’ confidence • Audit management integrity • Accountability • Tone at the top
Stakeholders’ Confidence • Who are the stakeholders of an SAI? • Auditees • Citizens • Civil Society Organizations (CSOs) • Parliament • What does stakeholders’ confidence mean? • Trust of the Parliament, auditees and public, in general, to the outputs of SAI.
Audit management integrity • Conditions: • Qualified auditors • Code of conduct • Open and well-defined audit procedures • Adequate monitoring by management
Accountability The SAI should also be accountable to somebody. Accountability of the SAI reinforces its independence by giving legitimacy to its actions. (Khan, 2007: 11)
Tone at the top “The standard set by the organization’s leadership whereby performance is measured; the culture within which the members of the organization operate; the tone set by senior management; irrespective of management’s documented strategy and policies, it is the force that drives individual professionals; the ‘unseen hand’ that direct activities regardless of management’s proximity to the action; and a commitment to the quality of care clients receive.” (IFAC Transnational Auditors Committee, 2007: 8)
How to set righttone at the top • Set the strategy for meeting ethical standards and quality, communicate the strategy internally and externally. • Adopt international standards on quality control • Recruit competent and qualified staff • Review and evaluate the implementation of quality management system
Elements of a system of qualitycontrol • Leadership responsibilities • Relevant ethical requirements • Acceptance and continuance of client relationships • Human resources • Engagement performance • Monitoring
Audit Quality Strategy QualityControlSystem Monitoring TONE AT THE TOP Communication Ethicalrequirements Humanresources
Auditmanagementintegrity • Independence of TCA and auditors: • Independence for publishing audit reports • Independence on audit scope • Budgetary independence
Human resources and ethics • Competent and qualified auditors • 2 years of pre-vocational training and internship • On-the–job training • TCA Law requiring adoption of code of ethics
Quality Control System Quality Control Procedures for Audit Quality • Hot review • Teamleader • Head of Group • AuditPlanningandCoordinationGroup • Chambers • ReportEvaluation Board Coldreview -AuditPlanningandCoordinationGroup - Internal peerreview
Accountability • The TCA Communication Strategy Document for Internal and External Communication • Annual Accountability Report • Strategic Plan for 2013-2017 • Parliament being informed by the President of the TCA at least twice a year. • Transparency reports or publicity reports Meetingwith the Speaker of the Turkish Parliament
Conclusion • SAIs should adhere to the principle of accountability themselves and ensure audit quality. • If SAIs manage to ensure audit quality and audit management integrity, then their contribution to good governance in public sector will be valuable and they will ensure enhancing the stakeholders’ confidence. • The management should set the right tone at the top to ensure audit quality.