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This study material is designed to prepare students for the mid-term exam in International Operations Management (MGMT 6367). Included are recommended readings, lecture slides from Weeks 1, 3-6, assignments, and sample exam questions. Key concepts include definitions of operations management, outsourcing strategies, supply chain management, push vs. pull supply chains, and production layouts. Additional calculation methods related to inventory turnover, break-even analysis, and material handling costs are also covered. Good luck on the exam!
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International Operations Management MGMT 6367 Review for Mid-term Instructor: Yan Qin Fall 2013
Study Materials • Recommended study materials for Mid-term exam • Lecture slides for Weeks 1, 3, 4, 5, and 6(Week 2 is Labor Day and Week 7 is Review); • Assignments 1 and 2; • Sample exam questions for Mid-term; • Reading materials assigned each week if you would like to get more details about some specific topics
What you should know – Week 1 • Definitions of Production, Operations, and Operations Management • Definitions of Mission and Operations strategy • Four competitive priorities • Three categories of flexibilities • Definitions of qualifying/winning criteria • Global Vs. Domestic Operations and Logistics • Differences between goods and services
What you should know – Week 3 • Definitions of Outsourcing, Off-shoring, Back-sourcing, and Near-shoring • Why outsourcing • Four types of components classified based on the SIC matrix • Outsource/in-house recommendations for each type of product • What are the 5 typical buyer-supplier relationships • Pros and Cons of each type of relationship • Products suitable for global outsourcing • Risks of outsourcing
What you should know – Week 3 • Calculation: You should know how to • Use the method of Factor Rating to find the supplier with the highest/lowest overall rating; • Solve for the break-even quantity; • Give make-or-buy suggestions based on the relative magnitude of break-even quantity and the expected production quantity.
What you should know – Week 4 • Definitions of Supply Chain Management • What is Bull-whip effect? • Major causes and possible remedies • Common types of qualitative and quantitative forecasting methods • Calculation: You should know how to • Compute Inventory Turnover and Weeks of Supply based on the information given. • Use moving average methods and exponential smoothing method to make required forecasts
What you should know – Week 5 • Definition of push/pull supply chain • Push Vs. Pull • Implementation requirements of Cross-docking • Irrationality of the all-unit quantity discount • Definitions of Options contract, Revenue sharing contract, Quantity Flexibility contract, and Price Protection. • Definitions of Lot and Cycle Inventory
What you should know – Week 5 • Calculation: You should know how to calculate • Average unit cost and total purchasing cost under a linear/all-unit/Incremental quantity discount; • Economic Order Quantity; • Cycle Inventory;
What you should know – Week 6 • Inputs to the layout decision for production facilities • Four basic production layouts • Description of each layout • Suitable products for each layout • Calculation: You should know how to • Compute the material handling costs for a process layout. Pay attention to the example given on Process Layout Design; • Compute the required workstation cycle time, the theoretical minimum number of workstations, and efficiency in assembly-line balancing.
Good luck on the exam! Just let me know if you have any questions!