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EMerchantView

2. eMerchantView. Using eMerchantView merchants are able to access answers that usually required they contact customer serviceSaving them time and allowing customer service to be free to assist merchants with more detailed issues. 3. Merchant will have access to. Merchant deposits

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EMerchantView

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Presentation Transcript

    1. eMerchantView provides merchants direct access to their credit card processing information through a secure Internet Connection

    2. 2 eMerchantView Using eMerchantView merchants are able to access answers that usually required they contact customer service Saving them time and allowing customer service to be free to assist merchants with more detailed issues

    3. 3 Merchant will have access to Merchant deposits & adjustments (6 months history) Cardholder account inquiry (6 months history) Merchant chargebacks (6 months history) Merchant retrievals (6 months history) Merchant statements (3 months history) Online help

    4. 4 Features and Benefits Access available at merchant and system, principal and agent levels Client Contact Easy to use – drill down screens/point and click 24/7 availability (updated with nightly cycle)

    5. 5 Additional Benefits Increased revenue opportunity Market demand Improves merchant satisfaction Increased profitability Reduction in expenses Reduction in customer service calls

    6. 6 Web site address www.emerchantview.com Caution eMerchantView is not presently compatible with MAC computers!

    7. 7 Monetary Deposit Selection

    8. 8 Transaction Detail Listing

    9. 9 Cardholder Inquiry Selection

    10. 10 Cardholder Transaction Listing

    11. 11 Cardholder Transaction Detail Display

    12. 12 Chargeback Selection

    13. 13 Chargeback Listing

    14. 14 Chargeback Detail Display

    15. 15 Retrieval Selection

    16. 16 Retrieval Listing

    17. 17 Retrieval Detail Display

    18. 18 Summary of Card Deposits

    19. 19 Summary of Card Fees

    20. 20 Summary of Monetary Batches

    21. 21 eMerchantView Help Screen

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