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Top 5 features of the largest leasing consultants in the world
Congratulations! You have a great product. breaking news! Your competitors also have a great product. Do you offer the latest and best training program at the leasing level? So do your competitors. So, your rental office is sleek and stylish and the rental office is equipped with the best portable technology that money can buy. Have you visited your neighbor recently? They are equally equipped. The bestleasing consultants in the world in the world are different: they think differently and behave differently. While the list of differences is long, here are the top 5 features of the top apartment rentalleasing consultants in the world in the world:
1. See customers as real people. Unfortunately, for someleasing consultants in the world, clients are no longer human beings. They are goals. It's an existing commodity to do something for them: Fill in your bank account. The other side of the coin is that it will eventually become only a customer number, and that the entire business feels the negative effects. "Designing for real people, thinking of our customers all the time, there is no virtue at all in making clothes or accessories that are not practical." Giorgio Armani 2. Selling value to customers. It is not uncommon for a leasing consultant to develop short-term sales-oriented mindset. Customers are seen as a means to an end, and no one wins. The world's largest leasing tenants are selling value to the client. This entire process begins by developing a relationship with each potential evaluator. This is the only way they can discover customer needs and sales value. When the leasing consultant asks the right questions, the client will reveal the most valuable things. Knowing this gives the consultant the ability to demonstrate properties that offer a unique benefit to that particular client. Any desire to find a lower cost apartment goes to one side and the customer starts to see the value of the lease with you. "Customers buy for their reasons, not for their reasons." Zig Ziglar
3. It is fixed. Did you take this by surprise? The best rental consultant in the world enjoys a healthy level of perseverance. This feature is important in the rental world because of repeated rejection.leasing consultants in the world tend to be emotional beings, some suffer from inconsistent performance and a rent history full of high peaks and low valleys. In the face of failure, there are those who raise their hands in the air and surrender to themselves for disappointment because they feel defeat. "Several years ago, my friends Lee, Bernard Heidgode and Jimmy Glenn, were driving the car in the hills of southern Alabama on a hot August day, so Bernard stopped an old abandoned farmhouse with a water pump in the yard, jumped out of the car, ran to the pump, After a moment or two of pumping, Bernard pointed to an old bucket and suggested that Jimmy remove the bulldozer and wet some of the water from a stream adjacent to the "pump." As you know all the pumps, you should put some water over the pump to " And start the flow of water. "-Zig Ziglar 4. They know when to shut up. Theleasing consultants in the world allow measurable silence in conversations with customers. They realize that this silence creates an opportunity for the client to look at what has been said rather than having to address the following information that is provided to them immediately. Manyleasing consultants in the world do not realize how strong the silence is and how much they can help during the leasing process; instead, they think they should talk most of the time.
5. Show follow-up behavior without limits. This is very simple, but is often overlooked by leasing consultants. According to the Harvard Business Review, the biggest customer complaints when dealing with any business is bad follow-up. In general,leasing consultants in the world are usually a great follow-up to getting a sale, but then stop. Do not communicate with the customer until they need the next sale (also known as the renewal time). This behavior confirms that the leasing consultant is interested only in selling, not in a long-term relationship with his client. Tip: Your customer also understands this. At the end of the day, Thegreatest leasing consultants in the world got that way by always looking for a better way. There are many forms of advertising and marketing for your apartment community, but only one can change how someone “feels” about your company. Only one truly speaks to your residents and potential residents.
