CRM Software for Call Center in Delhi NCR| Best Call Center CRM - Archiz

1. Manage your tele-callers and increase their productivity Better management More growth

2. What we do At Archiz Solutions, we are helping business to standardize their work processes and achieve goals with our products and services. Archiz Solutions was established in 2017 and we only want to help businesses use our technology to set the best processes for growth, to achieve goals and sustain business in the long run. We want companies to stop stressing out by using excel sheets and doing manual repetitive tasks. Our automated and integrated tools not only reduce workload but also help in getting better results from employees. Mission To digitally empower your company for better business results

3. We understand the importance of tele-marketing in your business. No matter what product or services you are selling, your tele-calling team is the contact point of customers and potential leads. Unmanaged, Confused and Frustrated tele-callers will not only just slow-down your business sales and revenue but also lead to poor customer satisfactions and hence slow business growth. Our solution Streamline Tele-caller processes Robust reporting Workflow Automation + +

4. Empower your tele callers to get better outcomes The features

5. FACT: Telecallers who use Archiz CRM generate 70% more results than who uses excel sheets. AI based smart calling Grow more Improve processes Get deep insights Monitor team Automate workflow Perform inbound and outbound calling Mobile app for call handling Integrate IVR and keep call recordings Productivity reports for better outcomes

6. AI based smart calling Get calling list generated by Archiz CRM Software Archiz studies your data on the basis of data sources, conversion rates, follow-ups, drop rates and many more to create a list of numbers to call right away. Convert more Convert more prospects to leads by calling the right numbers Quick Actions Easy and quick actions to fill the details and set reminders Mobile app Work anywhere and use your phone to manage and call numbers directly Smart reports and dashboards View reports on telecallers and your data to analyze. View Dashboards to track daily activities

7. Features to ease the daily work load of telecallers and admins The features

8. Features for better tele calling Upload bulk custom data Archiz CRM can save all your data In excel sheets with all your information as it is. Upload bulk data to Archiz CRM and start working Capture enquiries from different sources Archiz CRM lets you integrate every website like your company’s website, Facebook, JustDial, Indiamart etc. to receive all enquiries and pass on to telecallers for followup Set workflow to auto-assign incoming enquiries Set workflow to auto-assign data to your tele-callers. Set rule on how you want to assign enquiries. Revolve data between telecallers for better results Easy to use actions With Archiz CRM tele-callers can easily see their daily assigned followups and perform actions like add followup comment, set meeting time, set a visit and convert to lead.

9. Work faster and smarter Send company profile in 1 click Keep ready to send company profile emails for your telecallers. Create any kind of template for your team to share with prospects like product docs, prices, proposals, portfolio etc. Set email templates for common use Create and keep templates centralized for teams which are authorized by admin. Avoid sending emails having any mistakes. View daily tasks set by Admin Admin can set daily tasks or schedule calls for telecallers. Telecallers can open their account and view scheduled calls and tasks assigned to them daily. Chat with other tele callers Archiz CRM comes with inter chat portal for team to chat and share important information

10. Make it yours - customize Customize your fields Easily customize Archiz CRM anytime. Add textboxes, dropdowns to capture any kind of information. Bulk assign and bulk actions Assign bulk data to telecallers with in seconds. Also, perform bulk actions to data to enter/change same type of information. Avoid doing repetitive tasks. Information documents Centralize documents related to products, offers or any other common information for telecallers to use at any time Manage meetings and calendar Telecallers can view their scheduled meetings calendar and close meetings after successful calls. Easily reschedules the postponed calls.

11. Reduce your effort - Set automated workflow for your tele callers to get data t Incoming Enquiries from Lead portals + View all in Archiz CRM Automatic assign Start Followup Telecaller Workflow example

12. Integrations: Integrate your IVR number Keep track of every follow-up made by your tele-caller. Integrate your IVR number with Archiz CRM and view all call recordings next to your client follow-ups. Integrate your official email ID Integrate Email ID you want to use to send mails to clients and keep track of all the email conversations. Integrate your Websites and other portals Receive all enquiries from multiple listing portals inside Archiz CRM and respond faster and work together with your team on the enquiries. Integrate your SMS service Integrate your SMS service with Archiz CRM and send automatic SMS about deal information, meetings, invoices etc.

13. Advance options for administrator Track activities and productivity Roles based access Ease to use dashboard Work from anywhere Bulk actions Import your data in seconds Powerful Integrations Easily customizable Features to help you work efficiently

14. Optimized processes in a business helps reach goals and targets, scale faster and work smarter A Secure environment to provide the long life of business Insights and useful information to stay up-to-date Reduced risks and errors with reports tracking and monitoring Consistent operations & high quality results Automation and boost in Efficiency

15. Increase productivity and profitability, innovate and engage more Thank you Archiz Solutions C2, SEC 1, Noida www.archizsolutions.com Dheeraj Mehta 9717963903 dheeraj@archizsolutions.com