Symantec Enterprise Vault

1. Symantec Enterprise Vault Jens Christensson Symantec Nordic AB jens_christensson@symantec.com

2. “How you gather, manage, and use information will determine whether you win or lose.” Bill Gates Fitting Quote

3. What is Symantec Enterprise Vault? • 25-Word Description • Symantec Enterprise Vault™ provides a flexible, software-based archiving framework to enable the discovery of content while reducing storage costs and simplifying management.

4. Short Enterprise Vault history • Management buy from Digital in 1999 (All-In-One) • Original development team still working together in Reading UK • First product (KVS Enterprise Vault) shipped in 1999 • First release was purely around e-mail archiving • Acquired by Veritas October 2004 • Acquired by Symantec July 2005 • 3500+ customers • All types of industries • All sizes of companies (50-100.000+ users) • Current version is version 6.0 SP3 • Well proved, well tested, well deployed solution .…. • Email, file and Sharepoint archiving. • Symantec is the safe choice for archiving • Next major release is EV 7.0 – targeted for December 2006

5. 3rd Time in a row as only leader Source: Magic Quadrant for E-Mail Active-Archiving Market, 2006; Carolyn DiCenzo & Kenneth Chin; May 12, 2006 The Magic Quadrant is copyrighted April 2005 (fill in date of publication) by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. E-mail archiving market leader- Three times in a row…..

6. API’s Exchange PSTs End-User Search Domino, SMTP Compliance Accelerator SharePoint File Shares Discovery Accelerator IM Databases Analytics / Disc. SAP Bloomberg ECM / RM Encrypted Mail Classification Our Solution: Open, Intelligent Archiving Platform ArchiveStore

7. Enterprise Vault Benefits in multiple areas eDiscovery / Compliance Reduce cost of legal discovery requests, demonstrate compliance with regulations around electronic records retention and supervision General Counsel/ Compliance Officer Information Management Retain and expire electronic records based upon business policy, categorize & tag, index & search, integrate with other information mgmt. systems Records Manager Mailbox Management Optimize email performance, reduce backup window, reduce platform migration time, eliminate need for email quotas EmailAdmin Storage Optimization Consolidate file servers, eliminate PST files, compress & single instance storage, implement tiered storage Storage Admin

8. EV shortcuts Kb’s in size Faster Email Server File Server SPS Etc. More Reliable Search Analyze Retrieve Disclose • Secure • Rationalize • Retain • Expire • Future Proof (HTML) • Index • Categorize Transfer (based on age, quota etc.) Secondary Data Store (SIS, compression) Cheaper Mb/GB’s of data Symantec Enterprise Vault- What is archiving all about? Links (transparent user access)

9. Archiving

10. Online storage Primary archive ILM Tape Secondary archive Expire Symantec Enterprise Vault- What is archiving all about? Messaging servers Policies Schedules PST Files PST Files File servers

11. Indexes Online storage Minimize online storage Primary archive ILM Tape Secondary archive Expire Transparent access to archived items for end users Optimized archive storage (compression, SIS etc) Symantec Enterprise Vault- What is archiving all about? Archiving sources Policies Schedules PST Files PST Files Indexes 260 different file formats

12. Other sources also controlled from same console Central MMC console- One console for all archiving configurations

13. Automatic archiving policies

14. Screenshot - File System Placeholders

15. File System Archiving - Placeholders • Transparent user access on Windows & OnTap 7 file system sources • No client or training required • Files transferred back to file system upon access – temporarily • File server and EV server communicate via HTTP/HTTPS S M B S M B HTTP Windows (RSS) NetApp OnTap 7+ HTTP

16. Screenshot - File System Internet Shortcuts

17. File System Archiving – Internet Links • Internet link necessary for non-Windows & OnTap file system sources • Direct HTTP/HTTPS connection between client and EV server • Client browser will handle file “open” or “save” (prompt) • File not returned to file system upon access File System S M B HTTP HTTP http://ev1.yourcorp.com/enterprisevault/download.asp?VaultID=249s92s...SavesetID=493lk4j3k....

18. Indexing Overview • Stellant Outside In v8.0.1 first converts attachments to HTML or Text • 250+ attachment types supported • HTML Text is indexed by Alta Vista Enterprise Edition and includes: • Email Message Body and Attachments • File Server data • Sharepoint Documents • Index files are 3-12% of archived data volume: • Brief (3%) – Search of common Outlook fields and metadata • Medium (8%) – Single word searches of all content, including attachments • Full (12%) – Phrase searching of all content • It is highly recommend to store index (flat files) on SAN or DAS (I/O)

19. Mailbox A Mailbox B Indexing Differentiators Traditional Indexing: One Huge Index • Requires single large disk • Rebuild all or nothing • Whole index used in search Enterprise Vault Indexing: Federated Searching • Multiple indexes & servers searched in parallel • Smaller indexes less prone to corruption • Only the indexes with data within the search date range are used A B C D E Journal A File Share A File Share B

20. PST migrations • Three main angles for PST migration/archiving • Server based PST migration. Enterprise Vault servers scans for PST files, and consolidate/migrates PST files. • Client based PST migration. Enterprise Vault client add-in/software captures and uploads PST files to Enterprise Vault servers for migration • Wizard based PST migration. Wizard based migration tool, which is usefull for ad-hoc migration of PST files etc.

21. Server based PST migration

22. Indexes Primary archive Symantec Enterprise Vault- What is archiving all about (Personal Folder (PST) migration)? Internal Messaging servers SMTP mail Gateway Clients Internet external clients Site 1 \\srv1\pst1.pst \\xp_client23\mypst.pst \\filesrv2\user10\personal.pst \\userws12\c$\user12.pst ..... Locates PST files Determine ownership Consolidates PST files Archives PST files Removes PST files etc Transparent for end users Site 2

23. Client based PST migration

24. Online storage Enterprise Vault Outlook add-in Primary archive Symantec Enterprise Vault- What is archiving all about (Personal Folder (PST) migration)? PST Files PST Files • Finds PST files • Detects network connection • with EV server • Uploads PST files • Leverage Outlook login and • PST passwords stored in • Outlook session My Documents

25. Wizard based PST migration

26. Symantec Enterprise Vault- What is archiving all about (Personal Folder (PST) migration)?

27. How does it look like for end users?

28. Enterprise Vault Outlook add-in features Enterprise Vault shortcuts Enterprise Vault Shortcut content Archiving- How does it look like for end users? (E-mail)

29. Enterprise Vault Outlook add-in features Enterprise Vault shortcuts Enterprise Vault Shortcut content Archiving- How does it look like for end users?

30. Transparent access to Archived information Archiving- How does it look like for end users? (E-mail)

31. Enterprise Vault Archive Explorer Enterprise Vault self service options Archiving- How does it look like for end users (search/archive explorer)?

32. Archiving policies- version based archiving (SharePoint)

33. Enterprise Vault - web parts (SharePoint search)

34. Enterprise Vault - web parts (SharePoint search)

35. Compliance

36. Please find all competetive information related to project ”XYZ” sent and recieved before 2004 Symantec Enterprise Vault- What is compliance/e-discovery all about? • Internal security audits • Human ressource research • Information leakage • Legal requirements • Etc

37. Symantec Enterprise Vault- What is compliance/e-discovery all about? ACME CORP MERGER

38. Symantec Enterprise Vault- What is compliance/e-discovery all about? Jamie Clifton

39. Symantec Enterprise Vault- What is compliance/e-discovery all about? • Enterprise Vault can audit EV tasks, and ensure an audit track is kept centrally etc.

40. Symantec Enterprise Vault- What is compliance/e-discovery all about? • Flexible export features • Produce export data etc. • Exports in native formats, such as files, folders, IM, messages etc

41. Surveillance

42. Retention: Automated, Regular Surveillance

43. Retention: Flexible Surveillance Criteria

44. Retention: Efficient Surveillance Process

45. Retention: Fully Audited Surveillance

46. Enterprise Vault summary • One solution, one media kit, one console, one type of training etc. • Tightly integrated with the existing infrastructure – such as Active Directory and Microsoft security etc. • Can fit into any size of infrastructure (25 end users to 100.000’s of end users etc) • Flexible and open platform, that can deliver the needed functionality today and in the future. • Strong deployment best practises • Strong customer base – more than 3.500 customers

47. Thank You!