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Statewide AT Program Leaders Symposium May 17-18, 2011 Bethesda, MD

SECTION 508 and the TELECOMMUNICATION ACT REFRESH Tim Creagan, Access Board Senior Accessibility Specialist. Statewide AT Program Leaders Symposium May 17-18, 2011 Bethesda, MD. ICT Refresh Steps. §255 guidelines effective (1998) §508 standards effective (2001) TEITAC report: April 2008

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Statewide AT Program Leaders Symposium May 17-18, 2011 Bethesda, MD

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  1. SECTION 508 and theTELECOMMUNICATION ACT REFRESHTim Creagan, Access Board Senior Accessibility Specialist Statewide AT Program Leaders Symposium May 17-18, 2011 Bethesda, MD

  2. ICT Refresh Steps • §255 guidelines effective (1998) • §508 standards effective (2001) • TEITAC report: April 2008 • ANPRM and draft text released: March 2010 • Public comment period ends: June 21, 2010 • Review comments **NOW** • Notice of Proposed Rulemaking (NPRM) • Final rule

  3. ANPRM and Draft Text • ANPRM: http://www.access-board.gov/sec508/refresh/notice.htm • Draft Text: http://www.access-board.gov/sec508/refresh/draft-rule.htm

  4. To Look at the Comments: • Website: www.regulations.gov • Select document type: “Proposed Rule” • Enter keyword: “ATBCB-2010-0001” • Select “Search” • On new screen, check document type, “Public Submissions”

  5. Overview of Text • Organization: • Two chapters 1: “508” and “255” • Chapter 2: Functional Performance Criteria • Chapters 3-9: Technical provisions • Chapter 10: Documentation and support • ADA Amendments

  6. Chapters in the draft text Chapter 1- 508; Chapter 1 – 255 Chapter 2 Functional Performance Criteria Chapter 3 Common Functionality Chapter 4 Platforms, Applications and Interactive Content Chapter 5 Electronic Documents Chapter 6 Synchronized Media Content and Players Chapter 7 Hardware Aspects of ICT Chapter 8 Audio Output from Hardware Chapter 9 Conversation Functionality and Controls Chapter 10 ICT Support Documentation and ICT Support Services

  7. What is Different? • “ICT” = Information and Communications Technology (same as “E&IT”) • Organization has changed – feature based • Advisory Notes next to provisions • Reflects current technology • Definition of content – what is covered? • Referenced standards • WCAG 2.0 Harmonization

  8. ICT Content: Chapter 1 • “Official” Communication From: Agency or representative of the agency • To: Federal employees and contains information necessary to perform job OR • To: members of the public necessary to conduct official business with the agency (see Agency mission)

  9. ICT Content: Examples To Federal employees: • Working conditions or policies: • IT policies, security, or personnel information  • general announcements of upcoming agency events (announcement about annual budget; in-house training)  To the public: • technical assistance about agency regulations • content posted on the agency website • information about benefits or programs administered or provided by the agency

  10. Chapter 2: FPCs • 202.2 Without Vision • 202.3 With Limited Vision • 202.4 Without Perception of Color • 202.5 Without Hearing • 202.6 With Limited Hearing • 202.7 Without Speech • 202.8 With Limited Manipulation • 202.9 With Limited Reach and Strength • 202.10 Without Physical Contact • 202.11 Minimize Photosensitive Seizure Triggers

  11. Functional Performance Criteria - Examples Changes New Color vision deficits (202.4) Without Physical Contact (202.10) Photosensitive seizure triggers (202.11) • Limited Vision (202.3) -20/200 v. 20/70 • Limited hearing (202.6) -Clarity, background noise

  12. Without Physical Contact (202.10) (Chapter 2) Provide access for individuals who are unable to make contact with a product. Benefits and costs?

  13. Chapter 3 Common Functionality(Common to all ICT) 301 General 302 Closed Functionality 303 Biometrics 304 Preservation of Information Provided for Accessibility 305 Color 306 Flashing 307 Operable Parts

  14. Chapters 4 & 5[*WCAG 2.0 Harmonization] Chapter 4 (“Web”) Chapter 5 (“Documents”) Electronic documents – mostly static,read-only, non-interactive content. Examples: Word files, PDFs, PowerPoint presentations, Excel spreadsheets, simple web pages (w/o Flash) • Platforms, Applications and Interactive Content • Examples: web-based and traditional applications (email client, word processor, e-learning course) Content formats as platforms (spreadsheets

  15. Harmonization with WCAG* 2.0 *Web Content Accessibility Guidelines, 2.0 • International standard for accessible web pages • Robust Linked Resources • Understanding Documents • Intent • Background Material • Examples • References • How To Meet Documents • Sufficient Techniques • Common Failures • http://w3.org/tr/wcag

  16. Chapters 6,7, 8 & 9 • Chapter 6: Synchronized Media Content and Players • Chapter 7: Hardware Aspects of ICT • Chapter 8: Audio Output from Hardware • Chapter 9: Conversation Functionality and Controls

  17. Chapter 7: Hardware Aspects of ICT 701 General 702 Reach Ranges for Installed or Free-Standing ICT 703 Standard Connections 704 Text, Images of Text, and Symbols for Product Use

  18. Chapter 8: Audio Output from Hardware 801 General 802 Interactive ICT Within Reach 803 ICT Typically Held to the Ear 804 ICT Not Typically Held to the Ear

  19. Audio Output from Hardware(Chapter 8) What about volume gain? Should it be the same for Cellular phones and landline phones?

  20. Chapter 9: Conversation Functionality and Controls 901 General 902 Real-Time Text Functionality 903 Voice Mail, Messaging, Auto-Attendant, Conferencing, and Interactive Voice Response (IVR) 904 Information about Call Status and Functions 905 Video Communication Support 906 Audio Clarity for Interconnected VoIP 907 Alternate Alerting for VoIP Telephone Systems

  21. Video Communication Support (905) Do the provisions for video quality support accessibility? 

  22. Chapter 10: ICT Support Documentation and ICT Support Services 1001 General 1002 ICT Support Documentation 1003 ICT Support Services

  23. Amendmentsto the ADA Accessibility Guidelines 220 Automatic Teller Machines, Fare Machines, and Self-Service Machines • Fare vending, ATMS, self-service machines • Intention is to reference the same technical standards for 508, 255 and ADA: 36 CFR Part 1194

  24. Self-Service Transaction Machines November 2010: Access Board decides to separate the rulemaking on ADA self-service transaction machines from the rulemaking on information and communication technology

  25. Self-Service Transaction Machines: The Access Board, the Department of Transportation (DOT) and The Department of Justice (DOJ) -- • Are undertaking related rulemakings • This is an opportunity to work collaboratively • to develop a single set of technical requirements that would be referenced and scoped by each agency

  26. Next Steps in the ICT Rulemaking process: • Analyze comments • Develop proposed rule (NPRM) • Develop regulatory assessment • Submit to Office of Management and Budget • Publish NPRM in the Federal Register • Public comment period • Final rule

  27. QUESTIONS? Want more information? • 800-872-2253 (voice) • 800-993-2822 (TTY) • 508@access-board.gov • http://www.access-board.gov • Creagan@access-board.gov

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