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CPAG Meeting March 4, 2004

CPAG Meeting March 4, 2004.

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CPAG Meeting March 4, 2004

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  1. CPAG Meeting March 4, 2004

  2. I. WelcomeII. Information SharingOverview: New Procedures for Website Support and Service RequestsOverview of Impact, Help Desk Software Help Desk, Department of Information Technology (DOIT) How we plan to use Impact including a Demonstration Mario Mezzio, Portal Management Group, DOITUpdate: Status of CT.gov Portal Migrations and How to Prepare Portal Management Group, DOITIII. Reports 1. ConneCT Kids Subcommittee (Dick Hemenway, COLP, Chair) 2. Accessibility Subcommittee (Kathleen Anderson, OSC, Chair) 3. Web Hosting Report (Michael Varney and Angela Taetz, DOIT)IV. New Business/Other IssuesAs Required

  3. Overview of Impact • Impact system tracks all services and problems • Piloting new online “Help Yourself” option within Impact • Form can be submitted anytime but requests will only be addressed during business hours • 24/7 support for offline sites only

  4. Web Hosting Update • Turkey and Staging • Ultraseek • Webtrends

  5. Production and Staging Server • Currently reviewing server for sites and user accounts that are no longer in use to target for removal • Plan to decommission by 1/1/2005 • Sites that wont be migrated to portal by 2005 will be moved to a Windows 2003 Server • We will provide a migration plan to all agencies that we consider in scope

  6. Production and Staging Server (cont.) • All Access Databases need to be moved to Database server utilizing SQL Server • Agencies can still manage DB in Access and DOIT’s DBA Group will set them up to convert to SQL • DBA Group is looking for volunteers to move simple DB’s now.

  7. Ultraseek • Currently running 4.4; upgrading to 5.2 • Significant features added to product • Code changes may be required when upgrade is applied

  8. Webtrends • Currently running 5.0; upgrading to eBusiness 6.1 • New feature highlights include non-standard date comparisons and client side scheduled reports • Upgrade is taking place the week of April 5, 2004. Please be aware reporting may not be available that week

  9. New Business/Other Issues • As required

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