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FDA Warning Letter

FDA Warning Letter. CAPA September 2010 Dr. Guido Heinrichs. Impact Instrumentation, Inc. September 30, 2010 WARNING LETTER 10-NWJ-18. Failure to establish and maintain procedures for implementing corrective and preventive action, as required by 21 C.F.R. 820.100(a). For example:

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FDA Warning Letter

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  1. FDA Warning Letter CAPA September 2010 Dr. Guido Heinrichs

  2. Impact Instrumentation, Inc.September 30, 2010WARNING LETTER 10-NWJ-18 • Failure to establish and maintain procedures for implementing corrective and preventive action, as required by 21 C.F.R. 820.100(a). For example: • a. Your firm's Corrective and Preventive Action procedure, QAP/0600, Rev. F, dated August 15, 2005, failed to include requirements for analyzing processes, work operations, concessions, quality audit reports, quality records, service records, complaints, returned product, and other sources of quality data to identify existing and potential causes of nonconforming product, or other quality problems, as required by 21 CFR 820.100(a)(1). • b. Your firm received complaints during the month of October, 2009 for the 754 Uni-Vent Eagle Portable Ventilators (Complaint/Serial # PC09-122/0604188, PC09-123/0504010, and PC09-135/9709011) concerning compressor motors failing to operate, ventilator displaying a code 2 alarm, and a ventilator providing a low tidal volume. As a result, your firm determined that the compressors were having intermittent output issues and performed repairs for the units returned from your customers. There was no further investigation on the root causes of the intermittent output issues, as required by 21 CFR 820.100(a)(2). Additionally, your firm failed to perform corrective and preventive actions as required in section 5 of your Complaint Resolution and Close Out form (QAP/0500-6, Rev.B) in order to prevent recurrence of nonconforming product in distribution, and those not yet distributed by your firm. Thus, your firm failed to maintain procedures for identifying the actions needed to correct and prevent recurrence of nonconforming product, as required by 21 CFR 820.100(a)(3).

  3. Impact Instrumentation, Inc.September 30, 2010WARNING LETTER 10-NWJ-18 • c. Your firm received complaints from September 15,2008 through June 29, 2009 concerning defective transducers (b)(4) of returned 754 Uni-Vent Eagle Portable Ventilators causing insufficient tidal volumes and failure of device to operate. No corrective and preventive actions were performed for three of the complaints (Complaint/Serial # PC09-090/0711052, PC09-077/0708133, and PC09-013/9901024) received by your firm in order to prevent recurrence of nonconforming product and other quality problems, as required by 21 CFR 820.100(a)(3). • d. Your firm received complaints from June 25, 2009 through November 20, 2009 concerning defective battery packs (disconnection of battery terminal wires at the battery pack) and a vacuum gauge out of specification for returned 305 series Portable Aspirators causing failure of the aspirator to operate or failure to operate in high mode. Two of the complaints (Complaint/Serial # PC09-140/9905011 and PC09-089/ 8501107) documented that the aspirators were repaired by your firm and were later (b)(4) sent back to your firm for the same nonconforming issue. No corrective and preventive actions were performed for four of the complaints (Complaint/Serial # PC09-140/9905011, PC09-139/9605047, PC09-089/8501107, and 9404063/PC09-058) received by your firm as required by your Complaint Resolution and Close Out form. Your firm failed to prevent recurrence of nonconforming product in distribution, as required by 21 CFR 820.100(a)(3). • The adequacy of your firm's response dated March 23, 2010 cannot be determined at this time. Your firm did not submit documentation which includes a description and evidence of implementation of the correction, corrective action, and proposed preventive action. The response states that the procedures will be modified; however, no copies of the revised procedures were included. Additionally, the response does not address why corrective and preventive actions are not performed for complaints received for nonconforming product.

  4. Perma Pure LLC September 21, 2010WARNING LETTER 10-NWJ-16 • Procedures for corrective and preventive actions have not been adequately established per 21 CFR 820.100(a). Specifically, your Corrective and Preventive Action procedure, SLP-15, Revision 2, fails to include several of the provisions listed in 21 CFR 820.100(a) such as: • i. Analyzing quality data sources and employing appropriate statistical methodology where necessary to detect recurring quality problems;ii. Verifying or validating the corrective action to ensure the corrective action does not adversely affect the finished device;iii. Submitting relevant information on identified quality problems as well as corrective and preventive actions for management review. • A similar observation was made during the previous inspection of July 2006. • Your response included a revised CAPA procedure, prepared during the inspection. Although the procedure appears to include most of theprovisions of 21 CFR 820.100(a), it still does not include all the provisions and we cannot deem it satisfactory. Furthermore, your response also cites the corrective actions regarding management reviews as a corrective and preventive measure for this observation; however, as stated above, we do not consider your response to be satisfactory regarding that observation.

  5. Fresenius Medical Care Holdings, Inc.September 15, 2010WARNING LETTER NWE-21-10W • Failure to establish and maintain adequate procedures for implementing corrective and preventive actions, as required by 21 CFR 820.100(a). • Liberty Cassettes:Your firm failed to follow your health hazard assessment procedure in that you failed to identify any actions to reduce the risk of Liberty Cassettes in commercial distribution. Your firm investigated 118 complaints from January 2001 thru October 2009 of cassette leaks during patient hemodialysis treatments which included 6 MDRs and two confirmed cases of peritonitis. Your firm indentified a root cause, initiated shipping holds on existing inventory and ordered a product rework in November, 2009, but failed to identify an action to address units in commercial distribution. • Your documented health hazard assessment, conducted according to your procedure, determined the "level of concern" (hazard) to be critical (i.e. death or serious injury) and the "likelihood of occurrence" to be remote which produced a risk acceptability result of "undesirable". For this risk acceptability category your procedure requires that risk be reduced to as low as reasonably practical in order to continue operations. Actions were only identified for existing inventory. No actions were identified to reduce the risk of product in the field. During the inspection your firm indicated that a calculated turn over rate of (b)(4) weeks for the Liberty cassettes addressed the concern of product in the market, however the Agency disagrees that a turn over rate is an action to reduce known risk to patients.

  6. Fresenius Medical Care Holdings, Inc.September 15, 2010WARNING LETTER NWE-21-10W • Failure to establish procedures for investigating the cause of the nonconformities, as required by 21 CFR 820.100(a)(2). • Naturalyte Acid Concentrate products:Fresenius complaint, PIR200701295, received in 2007 reported a patient suffered "symptomatic hypocalcemia with parethesias and tetani" after having used the wrong concentration of Naturalyte Acid Concentrate product which was delivered to their residence. The complaint documented the difficulty discerning between different concentrates of calcium values for this product and using it in error. The complaint also noted that this was the second instance in which the incorrect concentration of a Naturalyte Acid Concentrate product had been delivered to the patient. No investigation into product labeling was initiated. • An investigation into to the root cause of product mix ups by the delivery and end user was not initiated for this PIR200701295. A review of complaints from January 2007 thru July 2010 revealed additional complaints regarding difficulty differentiating product by labeling. The additional complaints included, but are not limited to one stating the user facility had nearly used the wrong product (2010), and one stating the wrong product had been used in the past (2008). We did not observe an actual CAPA for this event. 

  7. Fresenius Medical Care Holdings, Inc.September 15, 2010WARNING LETTER NWE-21-10W • Failure to establish and maintain an adequate corrective and preventive action procedure which ensures identification of actions needed to correct and prevent the recurrence of non-conforming product and other quality problems, as required by 21 CFR 820.100(a)(3). • Liberty Cassettes:Your procedure for determining and identifying appropriate actions for product in commercial distribution is inadequate and lead to the failure to identify actions to address the risk of product in commercial distribution. The Product Assessment Report (PAR) documented that a field action was not required because the likelihood of occurrence was remote and the "severity" was determined to be "minor". Neither the term "severity" or "minor" are defined in either your "Health Hazard Assessment" procedure or your "Determining the Need for Remedial Product Action Level II" procedure used by your Product Assessment Committee to make this decision. Yet the decision against implementing a field action relied on the conclusion of a severity level of minor as documented in section 9.1 of the Product Assessment Report.

  8. Fresenius Medical Care Holdings, Inc.September 15, 2010WARNING LETTER NWE-21-10W • Failure to establish and maintain procedures for verifying or validating your corrective and preventive actions, to ensure that such action is effective and does not adversely affect the finished device, as required by 21 CFR 820.100(a)(4). • Liberty Cassettes:Your firm failed to verify that the corrections, implemented to existing inventory to address leaks in the Liberty cassettes, were effective in addressing the nonconformity. After determining no field action was necessary for Liberty cassettes in commercial distribution your firm received 42 additional complaints, which included 2 MDRs with confirmed cases of peritonitis related to identified lots in commercial distribution. • Naturalyte Acid Concentrate products:Your firm has not verified that labeling revisions to the Naturalyte Acid Concentrate product line have addressed the potential for product mix ups by the end user. No formal CAPA was opened for this issue, however your firm stated during the inspection that the changes were made to some labeling to address mixups such as in PIR200701295. • We have received your response to the FDA 483 dated August 27, 2010 which did contain proposed corrective actions to your CAPA system, and find it to be inadequate. We understand that on August 26, 2010, Fresenius initiated a voluntary recall of the 98 lots of Liberty Cassettes described above. We also acknowledge your plan to perform a thorough review of your CAPA and risk assessment procedures and to perform a retrospective review of all CAPA's. 

  9. Fresenius Medical Care Holdings, Inc.September 15, 2010WARNING LETTER NWE-21-10W • In response to this Warning Letter, please provide documentation of your revised procedures to demonstrate that they are capable in preventing these significant failures from recurring. These procedures need to clarify how hazard, likelihood, and final risk acceptability will be used in decision making and contain clear definitions for the terms used throughout your organization. • Also, we would like to review documentation of your CAPA review when complete. We are especially interested in your review of all the HHA's that were performed that resulted in a risk acceptability of "undesirable" to assure the actions identified were appropriate for product remaining on the market. • Your response indicated that Fresenius opened a CAPA 2010012 to document the investigation into labeling revisions. In response to this Warning Letter, please provide additional data on how your film is implementing effective labeling changes to prevent further mix-ups.

  10. CeraSys, IncorporatedSeptember 08, 2010WARNING LETTER W/L 43-10 • Failure to establish and maintain procedures for implementing corrective and preventive action as required by 21 CFR 820.100(a). • For example, your firm's procedures for corrective and preventive action have not been adequately established. Specifically, your firm's (b)(4) titled "Corrective and Preventive Action" does not state how to conduct an investigation and to prevent the problem from reoccurring. • Your response dated June 14, 2010, was received after the 15 day time frame for consideration; therefore it has not been reviewed at this time.

  11. Intec Industries IncSeptember 03, 2010WARNING LETTER NO. 2010·NOL·19 • Failure to establish written procedures for Corrective and Preventive Action [21 CFR 820.100(a)]. • There are no measures in place to investigate a device non-conformance and determine the disposition and preventive course for recurrence of the device failure.

  12. Cortechs Labs IncSeptember 01, 2010WARNING LETTER W/L 42-10 • Procedures for corrective and preventive action have not been adequately established as required by 21 CFR 820.100(a). FDA-483 Item 1. • Specifically,  • Your procedure for corrective and preventive action does not include requirements for (1) analysis of non-software related quality data sources; (2) investigating the cause of the nonconformities; (3) identifying actions needed to correct and prevent recurrence; (4) verifying and validating corrective and preventive actions; (5) implementing and recording changes necessary to correct and prevent problems; (6) disseminating information related to quality problems and nonconformances; and (7) submitting information for management review.

  13. Frontier Medical ProductsSeptember 01, 2010WARNING LETTER MIN 10-19 • Failure to establish and maintain adequate procedures for implementing corrective and preventive actions, as required by 21 CFR 820.100(a). • For example:  You have not implemented the Corrective and Preventive Action procedure entitled “Procedure for Risk Management” (PP1227-000, Rev. A), which requires the use of a CAPA form (F037) in that this form (F037) does not exist. In addition, issues not remedied through other systems (i.e. Nonconforming Material Activity and Audit Activity: Internal and External) were not logged into your CAPA system as required by “Procedure for Risk Management.”

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