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This briefing agenda from the Transit Committee details advancements and updates related to MetroCard issues and technology projects for 2014. It highlights solutions for farebox performance, the upgraded maintenance program, and the introduction of mobile ticketing through a smart phone app. Furthermore, the agenda covers the automatic vehicle location project for real-time situational awareness and computer-aided dispatch, providing improved decision-making support for transit operations. The state-of-the-art command center will enhance fleet monitoring and operational efficiency.
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Jan Bus Transit Committee December 17,2013
Briefing Agenda • MetroCard Issues; Follow Up • Technology Project • 2013 Review • 2014 / A Look Ahead
MetroCard SolutionsFarebox Performance • Upgraded Maintenance Program • Farebox Maintenance Task Force, • Added technician • Accelerated PM Program • Head Reader Cleaning Cards • Other Diagnostic & Repair Tools
MetroCard SolutionsMobile Ticketing • Smart Phone App • Rollout in early 2014 • Bypasses MTA • Potential for Interline Transfers
Automatic Vehicle LocationSituational Awareness in Real Time
Computer Aided Dispatch Helping Command Center Make Decisions
Real-time vehicle location and predictive arrival information for passengers
Hempstead Transit Center Various Customer Interfaces that communicate real time conditions; Arrivals/Departures
System will allow us to monitor the health of the fleet, even when it’s on the street
New State-of-the-Art Command Center Managers can see situations develop in the early stages And also see where all available assets are located